Relish AI Chatbot, Quiz, FAQ

Relish AI Chatbot, Quiz, FAQ

From $29/month. 14-day free trial.
Rating (4.6)
Reviews
Developer

Highlights

Built for your business
  • Works with the latest themes

About this app

Launched

January 29, 2020

Languages

English

Categories

Chat , FAQ

Works with

Gorgias, ReCharge, Klaviyo, ZenDesk, Inbox

Automate sales and customer support with AI chatbot. Responses customizable based on type of page.

With our 24/7 virtual shopping assistant, you can boost sales and automate customer support to free up time for other important tasks. The AI-powered chatbot will help ensure that your customers are always attended to in a timely manner whether it is answering their questions about an item they are considering to purchase or providing them with status updates on orders or manage subscriptions. Instant responses will boost your store conversions and it can hand-off to human if unable to answer.

With our 24/7 virtual shopping assistant, you can boost sales and automate customer support to free up time for other important tasks. The AI-powered chatbot will help ensure that your customers are always attended to in a timely manner whether it is answering their questions about an item they are considering to purchase or providing them with status updates on orders or manage subscriptions. Instant responses will boost your store conversions and it can hand-off to human if unable to answer. more
  • Automate your live chat and keep your customers engaged even when you're offline
  • Instantly answers customer queries with conversational FAQs
  • Conversational campaigns personalized to type of customer and page.

Pricing

14-day free trial

GROW

$29/month

or $288/year and save 17%

  • FAQ chatbots
  • Track Order
  • Live Chat Integration with Shopify Inbox
  • Sales campaigns - Welcome campaign, Newsletter, Exit cart

PRO

$99/month

or $990/year and save 17%

  • Up to 50000 Monthly Site Visitors
  • Conversational Flows
  • Back in Stock Campaign
  • Full Access to AI Library
  • Gorgias and Klaviyo Integrations

PREMIUM

$299/month

or $2,988/year and save 17%

  • Up to 200000 Monthly Site Visitors
  • Product Level FAQ Chatbots
  • Advanced Order Management
  • Custom Nudge Campaigns
  • Product Quiz
  • VIP Support

ENTERPRISE

$599/month

or $5,988/year and save 17%

  • Subscription Order Management
  • Customized Cancel Subscription Retention
  • Recharge Integration
  • Custom AI Training
  • Dedicated Account Manager

GROW

$29/month

or $288/year and save 17%

  • FAQ chatbots
  • Track Order
  • Live Chat Integration with Shopify Inbox
  • Sales campaigns - Welcome campaign, Newsletter, Exit cart

PRO

$99/month

or $990/year and save 17%

  • Up to 50000 Monthly Site Visitors
  • Conversational Flows
  • Back in Stock Campaign
  • Full Access to AI Library
  • Gorgias and Klaviyo Integrations

PREMIUM

$299/month

or $2,988/year and save 17%

  • Up to 200000 Monthly Site Visitors
  • Product Level FAQ Chatbots
  • Advanced Order Management
  • Custom Nudge Campaigns
  • Product Quiz
  • VIP Support

ENTERPRISE

$599/month

or $5,988/year and save 17%

  • Subscription Order Management
  • Customized Cancel Subscription Retention
  • Recharge Integration
  • Custom AI Training
  • Dedicated Account Manager

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

23 reviews

Overall rating
4.6
Counts per rating level
  • 96% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
April 4, 2024

This app does exactly what it is is supposed to. The support team is incredible and they were able to do some custom changes as per the requirements at no extra cost.
They have 24/7 support and Kritika and Rupa (there customer support agents) are amazing and are available most of the time during the day.
For any technical or development issues with the app, it's easy to contact them through WhatsApp group and the development issue is fixed promptly.
I had an issue with my website where some other plugin was interfering with the JS and the chatbot was not displayed on frontend on desktop but it was shown on mobile, they noticed it and proactively sent the ticket to there dev team to look into it and communicated with me for each step to update me for what's going on.

I would definitely recommend the app for whoever looking for a chatbot to minimize workflow or looking for some custom changes in a cost effective way.

Compressionsocks.ca
Canada
3 months using the app
August 10, 2023

With the evolution of AI, it's imperative that E-commerce stores adapt and use it in tandem with their existing support channels to optimize the customer support experience. After looking for several chat AI partners, we settled on Relish because of their capability, responsiveness, and cost. Being a Relish client now for almost a year, I am happy with their services and the AI touch they add to our website. We are able to deflect many common questions through our chat in a seamless conversation flow. The support staff is incredibly responsive, helpful and proactive. Anytime that we need an adjustment made, they action it very quickly. If they do not support the capability, they find a way to implement it. I highly recommend giving them a try. Thank you Relish team!

Intelligent Change
United States
About 1 year using the app
September 19, 2023

Great product! Relish platform is easy to use and very user friendly. Their support team and account managers have been extremely helpful in getting our company up and running quickly and efficiently. Kritika and Rupa were very professional, helpful, and communicated all our options well. From all the companies we researched, so far Relish has proven to be a great option.

Defender Canada
Canada
2 months using the app
May 17, 2023

I will say that using AI for customer service was something our company was concerned about trying. We tried a few other services and were not happy. Relish has been a great experience. They help set you up for success and will actually follow up if you have questions or concerns. Their staff has helped us optimize our account on a monthly basis which is invaluable. Our contact, Kritika, really cares and has exceeded our expectations. With service like this, why would we go anywhere else. You won't be disappointed with Relish AI.

Turf Titan
United States
7 months using the app
May 11, 2023

I recently had the pleasure of using the Relish AI Shopify app and I must say, it's an absolute game changer! The ability to automate sales and customer support with an AI chatbot has truly made a difference in my business. I've seen a significant increase in sales and customer satisfaction since implementing Relish AI.

One thing that really stood out to me was the level of customization that Relish AI offers. The responses are customizable based on the type of page, which really helps to ensure that customers are receiving the most relevant and helpful information possible.

But what really made my experience with Relish AI stand out was the amazing customer support team. Kritika and Rupa were absolutely fantastic! They went above and beyond to help me with any questions or concerns I had, and their expertise and professionalism were truly impressive.

Overall, I can't recommend Relish AI enough. It's a must-have app for any Shopify store owner who wants to streamline their sales and customer support processes while providing an exceptional customer experience. Thank you, Kritika and Rupa

VXAparts
Hong Kong SAR
4 months using the app

About this app

Launched

January 29, 2020

Languages

English

Categories

Chat , FAQ

Works with

Gorgias, ReCharge, Klaviyo, ZenDesk, Inbox

Built by Relishly Inc

About Relishly Inc

4.6 average rating

4 years building apps for the Shopify App Store

3350 Thomas Road, ste 150, Santa Clara, CA, 95054, US

Support

Send a message

hello@relish.ai

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