Recensioner (29)

Helhetsomdöme
5
Antal per omdömesnivå
  • 100 % av omdömena har 5 stjärnor
  • 0 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
22 juli 2025

Easy to install and set-up. Affordable and easy to use to our end customers.
Very flexible on what options you want to provide your customers, for how long they can edit their order and which objects they can edit (address edits only, address edits + product removal/addition, cancellation option).
Fully scalable to your needs. Overall, this app will cover your standard ecommerce needs.

Hey Harper Shop
USA
Nästan 2 år användning av appen
12 juli 2025

This app is an absolute no brainer. If you have customers that provide the wrong shipping address (happens to every store owner really) this app allows your customer to edit their shipping address after checkout.

You can easily set the amount of time allowed for editing the order after it's been placed. 15 minutes has been our sweet spot.

If you like saving time, money, preventing chargebacks, etc this is your app.

oliviablaire
USA
Mer än ett år användning av appen
1 juli 2025

This app has been incredibly helpful in allowing customers to update their shipping address and add/edit order notes. This has helped improve efficiencies for our customer service team since they no longer have to field these requests and manually update orders in our admin. Also, since we're a small not-for-profit retailer, it gives our customers peace of mind during times when we're not monitoring our customer service email, such as over the weekend and on holidays. We discovered an issue with customers being asked to pay for shipping after redeeming a free shipping discount code. I brought this issue to the support team's attention, and they responded promptly, finding a workaround to resolve the issue. Great support and an amazing addition to our webstore!

ShopZoo
USA
10 månader användning av appen
4 juni 2025

We've been using it for years to allow customers to edit their addresses before shipping. It's really useful for pro-orders, but also when customers make mistakes during checkout. It saves a lot of time for customer support.

Dygma
Spanien
Nästan 3 år användning av appen
20 maj 2025

This is a great resource for our customer service team and has helped us reduce the amount of order management tickets! Helps save time for our team internally and allows the customer more control over their orders. Great app!

Totem
USA
Ungefär en månad användning av appen
7 juli 2025

This app has significantly reduced the number of customer service issues we encounter. Allowing customers to quickly adjust their address or change products has been a game-changer and a time-saver. Set up was a snap, and the customer service is excellent. They are quick to implement new ideas and product suggestions. I can't recommend this app highly enough! Thanks for giving me my time back and saving me from customer service messages!

Moose Labs LLC
USA
6 dagar användning av appen
29 april 2025

Works as advertised! Fairly simple mechanics that make it easy to use but is dynamic enough that we could create a process somewhat unique to our needs. Great CS as well :)

Légère Reeds
Kanada
Mer än ett år användning av appen
9 juli 2025

Great app, and fast customer service! This greatly reduced our time-sensitive customer service inquiries.

Avant Climbing Innovations
USA
11 månader användning av appen
27 februari 2025

This is a game changer, it takes care of a lot of our problems regarding order changes. Definitely gives us much more time to focus on other things and keep our customers happy.

Cassette Optics
USA
10 dagar användning av appen
13 februari 2025

Easy to use, great customer service, and very reasonably priced. Our customers appreciate having the ability to edit their address themselves if they make a mistake. Our customer service team appreciates the time savings from making address editing self-serve.

ALOHA
USA
Ungefär 2 månader användning av appen