Relocate+ Order Editor
- Preisgestaltung
-
Kostenloser Plan verfügbar. Kostenloser Test verfügbar.
- Highlights
- Direkter Zugriff im Shopify-Adminbereich
- Kompatibel mit den neuesten Themes
- Bewertung
- 5,0 (27)
- Entwickler
- Crowd Control
Vorgestellte Bildergalerie
Use custom rules for self-serve order editing on addresses and products to reduce errors and returns
Let customers make changes to shipping addresses and rates, add/remove products, edit order notes or gift messages, and cancel orders without contacting support. Create conditional rules to control what can be changed and when. Easily allow customers to update product variant options, pay for new items, taxes, or differences in shipping. Reduce returns and increase satisfaction with convenient order editing via the thank you and order status pages, order confirmation emails, and store accounts.
- Exclude and/or restrict edits/canceling for orders containing certain products.
- Limit how long after a checkout an order can be edited.
- Set an expiration date for editing orders with specific products.
- Easily identify edited orders with order tags.
Enthält unübersetzten Text
- Highlights
- Direkter Zugriff im Shopify-Adminbereich
- Kompatibel mit den neuesten Themes
Sprachen
Englisch
Für diese App ist keine Übersetzung auf Deutsch vorhanden.
Kompatibel mit
- Checkout
- Kundenkonten
- Shipstation
- Easyship
- Recharge
- Starshipit
Kategorien
Kanäle
Workflow-Automatisierung
Preisgestaltung
Free
Kostenlos
- Order editing for all unfulfilled orders
Pro
$9.99 / Monat
- Auto-tag orders after updates
- Limit when customers can make edits
- Control what can/can't be edited
- Customizable UI
7-tägiger kostenloser Test
Enthält unübersetzten Text
Alle Gebühren werden in USD berechnet. Wiederkehrende und nutzungsabhängige Gebühren werden alle 30 Tage in Rechnung gestellt. Alle Preisoptionen anzeigen
Rezensionen (27)
- 100 % der Bewertungen sind 5 Sterne
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0 % der Bewertungen sind 4 Sterne
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0 % der Bewertungen sind 3 Sterne
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0 % der Bewertungen sind 2 Sterne
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0 % der Bewertungen sind 1 Sterne
This app is an absolute no brainer. If you have customers that provide the wrong shipping address (happens to every store owner really) this app allows your customer to edit their shipping address after checkout.
You can easily set the amount of time allowed for editing the order after it's been placed. 15 minutes has been our sweet spot.
If you like saving time, money, preventing chargebacks, etc this is your app.
This app has been incredibly helpful in allowing customers to update their shipping address and add/edit order notes. This has helped improve efficiencies for our customer service team since they no longer have to field these requests and manually update orders in our admin. Also, since we're a small not-for-profit retailer, it gives our customers peace of mind during times when we're not monitoring our customer service email, such as over the weekend and on holidays. We discovered an issue with customers being asked to pay for shipping after redeeming a free shipping discount code. I brought this issue to the support team's attention, and they responded promptly, finding a workaround to resolve the issue. Great support and an amazing addition to our webstore!
We've been using it for years to allow customers to edit their addresses before shipping. It's really useful for pro-orders, but also when customers make mistakes during checkout. It saves a lot of time for customer support.
This is a great resource for our customer service team and has helped us reduce the amount of order management tickets! Helps save time for our team internally and allows the customer more control over their orders. Great app!
This app has significantly reduced the number of customer service issues we encounter. Allowing customers to quickly adjust their address or change products has been a game-changer and a time-saver. Set up was a snap, and the customer service is excellent. They are quick to implement new ideas and product suggestions. I can't recommend this app highly enough! Thanks for giving me my time back and saving me from customer service messages!
Support
App-Support von Crowd Control
Ressourcen
Entwickler
Eingeführt
9. April 2021
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