Relocate+ Order Editor
- Tarification
-
Forfait gratuit disponible. Essai gratuit disponible.
- Caractéristiques
- Utilisation directe dans l’interface administrateur Shopify
- Compatibles avec les thèmes les plus récents
- Note
- 5,0 (24)
- Développeur
- Crowd Control
Galerie d’images vedette
Use custom rules for self-serve order editing on addresses and products to reduce errors and returns
Let customers make changes to shipping addresses and rates, add/remove products, edit order notes or gift messages, and cancel orders without contacting support. Create conditional rules to control what can be changed and when. Easily allow customers to update product variant options, pay for new items, taxes, or differences in shipping. Reduce returns and increase satisfaction with convenient order editing via the thank you and order status pages, order confirmation emails, and store accounts.
- Exclude and/or restrict edits/canceling for orders containing certain products.
- Limit how long after a checkout an order can be edited.
- Set an expiration date for editing orders with specific products.
- Easily identify edited orders with order tags.
Contient du texte non traduit
- Caractéristiques
- Utilisation directe dans l’interface administrateur Shopify
- Compatibles avec les thèmes les plus récents
Langues
anglais
Cette application n’est pas traduite en français
Fonctionne avec
- Processus de paiement
- Comptes clients
- Shipstation
- Easyship
- Recharge
- Starshipit
Catégories
Canaux
Automatisation des flux de travail
Mises à jour des commandes
Gestion des commandes
Tarification
Free
Gratuite
- Order editing for all unfulfilled orders
Pro
$9.99 / mois
- Auto-tag orders after updates
- Limit when customers can make edits
- Control what can/can't be edited
- Customizable UI
Essai gratuit de 7 jour(s)
Contient du texte non traduit
Tous les frais sont facturés en USD. Les frais récurrents et basés sur l’utilisation sont facturés tous les 30 jours. Voir toutes les options de tarification
Avis (24)
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This app has been incredibly helpful in allowing customers to update their shipping address and add/edit order notes. This has helped improve efficiencies for our customer service team since they no longer have to field these requests and manually update orders in our admin. Also, since we're a small not-for-profit retailer, it gives our customers peace of mind during times when we're not monitoring our customer service email, such as over the weekend and on holidays. We discovered an issue with customers being asked to pay for shipping after redeeming a free shipping discount code. I brought this issue to the support team's attention, and they responded promptly, finding a workaround to resolve the issue. Great support and an amazing addition to our webstore!
We've been using it for years to allow customers to edit their addresses before shipping. It's really useful for pro-orders, but also when customers make mistakes during checkout. It saves a lot of time for customer support.
This is a great resource for our customer service team and has helped us reduce the amount of order management tickets! Helps save time for our team internally and allows the customer more control over their orders. Great app!
Works as advertised! Fairly simple mechanics that make it easy to use but is dynamic enough that we could create a process somewhat unique to our needs. Great CS as well :)
This is a game changer, it takes care of a lot of our problems regarding order changes. Definitely gives us much more time to focus on other things and keep our customers happy.
Assistance
Assistance relative à l’application fournie par Crowd Control.
Ressources
Développeur
Lancement
9 avril 2021
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