Relocate+ Order Editor

This app has been incredibly helpful in allowing customers to update their shipping address and add/edit order notes. This has helped improve efficiencies for our customer service team since they no longer have to field these requests and manually update orders in our admin. Also, since we're a small not-for-profit retailer, it gives our customers peace of mind during times when we're not monitoring our customer service email, such as over the weekend and on holidays. We discovered an issue with customers being asked to pay for shipping after redeeming a free shipping discount code. I brought this issue to the support team's attention, and they responded promptly, finding a workaround to resolve the issue. Great support and an amazing addition to our webstore!

We've been using it for years to allow customers to edit their addresses before shipping. It's really useful for pro-orders, but also when customers make mistakes during checkout. It saves a lot of time for customer support.

This is a great resource for our customer service team and has helped us reduce the amount of order management tickets! Helps save time for our team internally and allows the customer more control over their orders. Great app!

Works as advertised! Fairly simple mechanics that make it easy to use but is dynamic enough that we could create a process somewhat unique to our needs. Great CS as well :)

This is a game changer, it takes care of a lot of our problems regarding order changes. Definitely gives us much more time to focus on other things and keep our customers happy.