Relocate+ Order Editor
- Pricing
-
Free plan available. Free trial available.
- Rating
- 5.0 (37)
- Developer
- Crowd Control
Featured images gallery
Use custom rules for self-serve order editing to addresses and products to reduce errors and returns
Let customers make changes to shipping addresses and rates, add/remove products, edit order notes or gift messages, and cancel orders without contacting support. Create conditional rules to control what can be changed and when. Easily allow customers to update product variant options, pay for new items, taxes, or differences in shipping. Reduce returns and increase satisfaction with convenient order editing via the thank you and order status pages, order confirmation emails, and store accounts.
- Automate customer support with rule-based self-serve editing.
- Time-based restrictions for when the address editor is available.
- Customers can edit variants-only or add/remove products based on your rules
- Integrates with ShipStation, Recharge, and other leading platforms
Languages
English, Arabic, Czech, Danish, German, Greek, Spanish, Finnish, French, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Dutch, Polish, Portuguese (Portugal), Portuguese (Brazil), Romanian, Russian, Swedish, Thai, Filipino, Turkish, Ukrainian, Vietnamese, and Chinese (Simplified)
Works with
- Customer accounts
- Shopify Admin
- Easyship
- Recharge
- Shipstation
- Starshipit
Categories
Channels
Workflow automation
Order updates
Order management
Pricing
Free
Free
Features
- Unlimited editing for unfulfilled orders
- Allow changes to shipping addresses
- Add/remove or edit products in orders
- Order cancellations
- Edit order notes and gift messages
Pro
$9.99 / month
Features
- Everything in Free
- Add conditional editing rules
- Set time-based restrictions
- Control what items can be added/removed
- Limit edits to certain types of orders
- Charge for changes in shipping rates
- Customizable UI
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (37)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
I think this is a great app. We tried a similar one and had a lot of issues - this works seamlessly and has decreased the number of customer services inquiries we receive.
Jason and the team were incredible. Very attentive and kind, not to mention we needed a completely new integration to utilize address/order editing and they immediately jumped in to get this going. Relocate is communicative and affordable -- you won't regret hopping on board.
We've been using Relocate on 3 different stores the Relocate team has been very helpful and responsive when requesting customization. We were able to reduce CS workload by allowing customers to edit their shipping address or cancel their order themselves before it is shipped. The setup was quick and easy.
Support
App support provided by Crowd Control.
Resources
Developer
Launched
April 9, 2021
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