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Relocate Address Editor

Self-service tool for address changes saves you time and money

Free plan available. 7-day free trial.

App highlights

  • Seamless workflow: use directly in Shopify admin

  • Speed tested: low impact to your online store

Key values section

Simplify Customer Service

Self-serve address editing means less emails from customers asking for help so you can focus on more important things.

Save On Postage

Put an end to money wasted on postage for a shipment that will never arrive due to a wrong address.

Stop Inventory Loss

Shipping errors mean lost product and lost revenue. Letting customers update shipping information themselves saves time and money.

App details

Relocate Address Editor

Relocate Address Editor

Give customers the power to update their shipping address

Whether a customer made a typo, selected the wrong auto-fill, forgot an apartment number, or moved before an order could be fulfilled, that shipping address needs to be fixed or someone is going to have to pay to resend their order (and likely cover the cost of lost product). Relocate by Crowd Control simplifies the process by allowing customers to update the shipping address for unfulfilled orders, saving everyone time and money.

Relocate reduces shipping errors and customer service requests for:

  • Typos and auto-fill errors
  • Shipping delays for pre-orders or out of stock items
  • Subscription orders
  • Change of address requests

Relocate can be enabled/disabled as needed to give you control as to when customers can edit their address. Customers can edit their address using the following convenient locations:

  1. Order confirmation page after checkout (default)
  2. Order confirmation email (optional)
  3. Order details page from the customer’s account (optional)

Admin features include:

  • Enable/disable address change capabilities
  • "Update message" to communicate critical details with customers (e.g. processing times)
  • Control which address details can be changed (i.e. lock fields that might increase shipping costs)
  • Restrict when an order can be edited (e.g. up to 6 hours after checkout)
  • Specify which types of products and/or orders can be edited via tags (e.g. only allow address edits on products tagged with "pre-order")
  • Likewise, you can use tags to exclude certain products/orders from being changed
  • Customize address editor appearance
  • Add a custom tag to orders that have been updated for easy identification

Launch date

Integrates with

  • Shipstation
  • Easyship
Relocate Address Editor

Relocate Address Editor

Give customers the power to update their shipping address

Whether a customer made a typo, selected the wrong auto-fill, forgot an apartment number, or moved before an order could be fulfilled, that shipping address needs to be fixed or someone is going to have to pay to resend their order (and likely cover the cost of lost product). Relocate by Crowd Control simplifies the process by allowing customers to update the shipping address for unfulfilled orders, saving everyone time and money.

Relocate reduces shipping errors and customer service requests for:

  • Typos and auto-fill errors
  • Shipping delays for pre-orders or out of stock items
  • Subscription orders
  • Change of address requests

Relocate can be enabled/disabled as needed to give you control as to when customers can edit their address. Customers can edit their address using the following convenient locations:

  1. Order confirmation page after checkout (default)
  2. Order confirmation email (optional)
  3. Order details page from the customer’s account (optional)

Admin features include:

  • Enable/disable address change capabilities
  • "Update message" to communicate critical details with customers (e.g. processing times)
  • Control which address details can be changed (i.e. lock fields that might increase shipping costs)
  • Restrict when an order can be edited (e.g. up to 6 hours after checkout)
  • Specify which types of products and/or orders can be edited via tags (e.g. only allow address edits on products tagged with "pre-order")
  • Likewise, you can use tags to exclude certain products/orders from being changed
  • Customize address editor appearance
  • Add a custom tag to orders that have been updated for easy identification

Launch date

Integrates with

  • Shipstation
  • Easyship

Pricing 7-day free trial

See all pricing options

Free

Free

  • Address editing for all unfulfilled orders

Pro

$9.99/month

  • Auto-tag orders after updates
  • Limit when customers can make edits
  • Restrict which products/orders can or can't be updated
  • Customizable UI

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars

List of reviews

Filter and sort reviews

  • Limited Run Games

    Location United States
    Time spent using app 4 months

    Relocate Address Editor has saved us and our customers so much time in address changes. It's affordable and just works. The one problem we did have Crowd control's customer support helped us with swiftly. They're friendly and this is a great app.

  • VampireFreaks

    Location United States
    Time spent using app 3 months

    Great and useful app. Love that it's free, highly recommended. You can view an example of use at our website vampirefreaks.com

  • Mechanical Design Labs

    Location United States
    Time spent using app 7 months

    I ran a large crowdfunding campaign which takes months to fulfill. In that time lots of backers move which can make it a nightmare to keep addresses up to date. Relocate made it very easy by allowing backers to update their own addresses easily as many times as needed. Definitely recommend it!

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