CC Relocate+ Order Editor
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Highlights
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Use directly in Shopify admin
About this app
Launched
April 9, 2021
Languages
English
Categories
Order editingWorks with
Checkout, Shipstation, Easyship, RechargeEnd shipping errors with a self-service tool made for pre-orders, address changes, and fixing typos.
Relocate lets customers edit the address or cancel unfulfilled orders saving you time and money from customer service requests, lost packages, and wasted postage. Ideal for pre-orders, shipping delays, and typos, Relocate lets you create limitations on what can/can’t be changed based on product details, processing times, location, and more. Customers can access the editor via the order status page immediately after checkout, from order confirmation emails, or their store account.
- Exclude and/or restrict edits/canceling for orders containing certain products.
- Limit how long after a checkout an order can be edited.
- Set an expiration date for editing orders with specific products.
- Easily identify edited orders with order tags.
Pricing
7-day free trialFree
Free
- Address editing and canceling for all unfulfilled orders
Pro
$9.99/month
- Auto-tag orders after updates
- Limit when customers can make edits
- Restrict which products/orders can or can't be updated
- Customizable UI
Free
Free
- Address editing and canceling for all unfulfilled orders
Pro
$9.99/month
- Auto-tag orders after updates
- Limit when customers can make edits
- Restrict which products/orders can or can't be updated
- Customizable UI
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
16 reviews
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
If you’re still manually confirming shipping addresses then you need to install this app. It’s literally saved me thousands. I dont have to pay staff to change addresses and it reduced our number of address change request tickets. The developers are very responsive and were able to move the widget around the order status page. Would recommend this app to anyone!
This app is amazing! Exactly what I needed!!!! Thank you soooo much!
We were surprised by the response time of the app support! We got assistance with implementing the Relocate app. Even some of the new features were released specifically after our requests.
The app is working perfectly, it changes the address and the gift note. All changes are successfully reflected in the Shipstation as well! Highly recommend this app!
We're a flower delivery business and people can't seem to remember to enter the delivery address at checkout, instead of their billing address. Letting customers fix their own addresses has saved us SOOO many unhappy customers and CX time / effort to fix issues. Crowd Control is also super responsive to ideas/suggestions and went out of their way to help me send address edit links in a Mailchimp campaign.
I'm honestly surprised that this app is free. It works great, Crowd Control's support is awesome and super responsive.. This app is so good it makes me want to see what other apps this company makes just so I can support them. If you need your customers to be able to change their addresses, install this app now.
About this app
Launched
April 9, 2021
Languages
English
Categories
Order editingWorks with
Checkout, Shipstation, Easyship, RechargeBuilt by Crowd Control
About Crowd Control
5.0 average rating
4 years building apps for the Shopify App Store
66 S Main St, Unit 367, Salt Lake City, UT, 84101, US
Support
Send a messagesquad@crowdcontrol.co
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