Relocate+ Order Editor

Relocate+ Order Editor

Free plan available. 7-day free trial.
Rating (5.0)
Reviews
Developer

Highlights

Built for your business
  • Use directly in Shopify admin

About this app

Launched

April 9, 2021

Languages

English

Categories

Order editing

Works with

Shipstation, Easyship

End shipping errors with a self-service tool made for pre-orders, address changes, and fixing typos.

Relocate lets customers edit the address or cancel unfulfilled orders saving you time and money from customer service requests, lost packages, and wasted postage. Ideal for pre-orders, shipping delays, and typos, Relocate lets you create limitations on what can/can’t be changed based on product details, processing times, location, and more. Customers can access the editor via the order status page immediately after checkout, from order confirmation emails, or their store account.

Relocate lets customers edit the address or cancel unfulfilled orders saving you time and money from customer service requests, lost packages, and wasted postage. Ideal for pre-orders, shipping delays, and typos, Relocate lets you create limitations on what can/can’t be changed based on product details, processing times, location, and more. Customers can access the editor via the order status page immediately after checkout, from order confirmation emails, or their store account. more
  • Exclude and/or restrict edits/canceling for orders containing certain products.
  • Limit how long after a checkout an order can be edited.
  • Set an expiration date for editing orders with specific products.
  • Easily identify edited orders with order tags.

Pricing

7-day free trial

Free

Free

  • Address editing and canceling for all unfulfilled orders

Pro

$9.99/month

  • Auto-tag orders after updates
  • Limit when customers can make edits
  • Restrict which products/orders can or can't be updated
  • Customizable UI

Free

Free

  • Address editing and canceling for all unfulfilled orders

Pro

$9.99/month

  • Auto-tag orders after updates
  • Limit when customers can make edits
  • Restrict which products/orders can or can't be updated
  • Customizable UI

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

13 reviews

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
May 10, 2023

We're a flower delivery business and people can't seem to remember to enter the delivery address at checkout, instead of their billing address. Letting customers fix their own addresses has saved us SOOO many unhappy customers and CX time / effort to fix issues. Crowd Control is also super responsive to ideas/suggestions and went out of their way to help me send address edit links in a Mailchimp campaign.

Flowers for Dreams
United States
16 days using the app
March 2, 2023

Simply awesome! Let customers self-serve editing shipping details as they need, and the developers even plugged into our 3PL platform (mintsoft) so edits are pushed to the warehouse automatically - phenomenal app, support, service and value for money!

Accurascale
United Kingdom
9 months using the app
July 27, 2022

Relocate Address Editor has saved us and our customers so much time in address changes. It's affordable and just works. The one problem we did have Crowd control's customer support helped us with swiftly. They're friendly and this is a great app.

Limited Run Games
United States
About 1 year using the app
July 6, 2022

I ran a large crowdfunding campaign which takes months to fulfill. In that time lots of backers move which can make it a nightmare to keep addresses up to date. Relocate made it very easy by allowing backers to update their own addresses easily as many times as needed. Definitely recommend it!

Mechanical Design Labs
United States
7 months using the app
July 6, 2022

Great and useful app. Love that it's free, highly recommended. You can view an example of use at our website vampirefreaks.com

VampireFreaks
United States
3 months using the app

About this app

Launched

April 9, 2021

Languages

English

Categories

Order editing

Works with

Shipstation, Easyship

Built by Crowd Control

About Crowd Control

5.0 average rating

3 years building apps for the Shopify App Store

Support

Send a message

squad@crowdcontrol.co

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