CC Relocate+ Order Editor

CC Relocate+ Order Editor

Pricing
Free plan available. Free trial available.
Highlights
Works with the latest themes
Rating
5.0 (18)
Developer
Crowd Control

End shipping errors with a self-service tool made for pre-orders, address changes, and fixing typos.

Relocate lets customers edit the address or cancel unfulfilled orders saving you time and money from customer service requests, lost packages, and wasted postage. Ideal for pre-orders, shipping delays, and typos, Relocate lets you create limitations on what can/can’t be changed based on product details, processing times, location, and more. Customers can access the editor via the order status page immediately after checkout, from order confirmation emails, or their store account.

Relocate lets customers edit the address or cancel unfulfilled orders saving you time and money from customer service requests, lost packages, and wasted postage. Ideal for pre-orders, shipping delays, and typos, Relocate lets you create limitations on what can/can’t be changed based on product details, processing times, location, and more. Customers can access the editor via the order status page immediately after checkout, from order confirmation emails, or their store account. more
  • Exclude and/or restrict edits/canceling for orders containing certain products.
  • Limit how long after a checkout an order can be edited.
  • Set an expiration date for editing orders with specific products.
  • Easily identify edited orders with order tags.
Highlights
Works with the latest themes

Languages

English

Works with

Checkout, Shipstation, Easyship, Recharge

Categories

Pricing

Free

Free

  • Address editing and canceling for all unfulfilled orders

Pro

$9.99 / month

  • Auto-tag orders after updates
  • Limit when customers can make edits
  • Restrict which products/orders can or can't be updated
  • Customizable UI

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (18)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
August 22, 2024

This apps saves so much time in reducing Customer requests for address edits or order cancellations. The support team is very responsive and helpful in ensuring installing is correct for our store.

Creepers Socks
New Zealand
6 months using the app
April 29, 2024

Simple, solid app. Helps customers edit their own addresses. This app has decreased our customer support tickets by about 10-20% per month. The support team is responsive to any tickets and helpful when issues arise.

SendAFriend
United States
About 1 year using the app
December 28, 2023

If you’re still manually confirming shipping addresses then you need to install this app. It’s literally saved me thousands. I dont have to pay staff to change addresses and it reduced our number of address change request tickets. The developers are very responsive and were able to move the widget around the order status page. Would recommend this app to anyone!

Couch Haus
Canada
8 days using the app
December 17, 2023

This app is amazing! Exactly what I needed!!!! Thank you soooo much!

Vazymebiotech.hu
Hungary
7 months using the app
August 23, 2021

I'm honestly surprised that this app is free. It works great, Crowd Control's support is awesome and super responsive.. This app is so good it makes me want to see what other apps this company makes just so I can support them. If you need your customers to be able to change their addresses, install this app now.

Misha & Puff
United States
Over 1 year using the app

Support

Crowd Control can answer any questions you have about CC Relocate+ Order Editor.

Developer

Crowd Control

66 S Main St, Unit 367, Salt Lake City, UT, 84101, US

Launched

April 9, 2021

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