IzyRent: Rentals & Bookings , 91 則評價
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"Even though I deleted this app on 19/03, they still haven't canceled the subscription, resulting in money being deducted while I'm not even using this app?!!"
Hello,
Your subscription was successfully canceled on 19/03 when you uninstalled the app. This process is completely automatic and follows the Shopify billing cycle.
Regarding the deduction you noticed, it's from your last billing cycle, which began on March 11 and was canceled on March 19. It's standard procedure for all Shopify apps that every cycle started is due.
For further clarification, you can refer to the documentation here:
https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps
I've tried reaching out to you via email multiple times to explain, but unfortunately haven't received any responses.
If you require further explanations or assistance, please don't hesitate to contact me anytime.
Very good app, but most importantly GREAT SUPPORT. I needed a tweak and it was implemented in less than 48 hours. Thanks and keep up with the great work!
This app is incredibly well-built and has every feature you can think of. The support has been amazing and responds within minutes. Highly recommend this app.
I was looking for a simple lightweight solution for our rental service. IzyRent looked like it's gonna check all the requirements. After initial setup I found few really specific use cases which were not covered in a default settings. I have reached IzyRent support. They were tremendously helpful , setting up custom script on my behalf which solved problems and on top of that very friendly staff. So far 5 stars!
Fantastic customer service - there were a couple of functionalities I needed that the app didn't already have, and they added them within 24 hours! The app is also compatible with our recurring billing app which is essential for us.
IZYRent is awesome! Super easy to use, gets things done quickly. The support team is super fast and helpful. Definitely the best rental app out there!
Great tool for our cabin rental! Easy to use and the support is fantastic.
Great app and excellent customer service!
Great to work with! Quick responses to questions.
The app works very good for us. The support was super fast with answering questions.