The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Trying to contact support for some days now, and still no answer. Although the App does what we need.
I am Metin from Rental Team.
In our country, all businesses are closed for 15 days due to covid-19. All businesses are closed from May 2nd to May 19th. For this reason, there is a delay in returns. I hope you accept this situation with understanding and review your assessment again.