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EDIT CAUTION**** a bad review left will get you daily emails form the ceo in which case he harasses the living crap out of me for leaving this review but i will leave it to warn the masses** original review that lead to me being harassed each day "too much complication to setup" be forewarned
Dear Segron Universe,
We are writing in response to your edited review of our product. We take customer feedback very seriously and strive to provide all our customers with a positive experience.
However, we would like to address the specific incident you mentioned in your review. We have thoroughly reviewed our records and can confirm that the incident you described did not occur. We are committed to providing accurate and truthful information to our customers, and we would never knowingly make false claims.
We understand that you may be frustrated, and we want to assure you that we are always here to help. We have a dedicated customer support team that is available to assist you with any questions or concerns you may have.
We would also like to take this opportunity to highlight the positive experiences of our many satisfied customers. We have received countless positive reviews praising our product and customer service. We are proud of the relationships we have built with our customers, and we are committed to continuing to provide excellent service.
Finally, we would like to reiterate our commitment to providing our customers with the best possible experience. We value every feedback and will continue to use it to improve our products and services.
We wish you all the best in the future.
Sincerely,
Rep team
Was not able to use the app was charged for 2 months.
Hi, thank you for sharing this with us. We apologize for any frustration you have caused. Someone from our team is reaching out to you right now.
We have a 100% money-back guarantee and will immediately refund you.
ZERO transparency ! After installing the app, it takes you to their website and there you got prices starting from $299/ month ! That's not even close to $29 / month how they advertise here. BIG RED FLAG !
Hi there,
We apologize for the confusion.
Our pricing page clearly states that the different plans are based on the number of visitors to your website. Unfortunately, because of the number of monthly sessions to your store, you did not qualify for the smallest plan.
We do offer an ROI money-back guarantee if you don't see positive results so there is 0 risk.
Thanks.