Rezensionen (84)

Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 96 % der Bewertungen sind 5 Sterne
  • 0 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 4 % der Bewertungen sind 1 Sterne
9. Juni 2023

This app (and the team behind it) is amazing! Once set up, this chatbot proves to be a low-maintenance solution that greatly benefits our customers and boosts our revenue effortlessly.

The app's functionality is awesome. It seamlessly assists our customers in navigating our website, tracks their activity, and even recognizes when they are about to leave. At that critical moment, the chatbot proactively engages the customer by offering a discount code or the option to contact support. This feature has proven incredibly effective in retaining customers who may have otherwise left without making a purchase.

One of the most impressive aspects of this app is how it has empowered our customer support team. By addressing basic questions and providing instant assistance, the chatbot has significantly reduced the workload on our support team. This allows them to focus on more complex and unique customer inquiries, ensuring a higher level of service overall. They just released ChatGPT integration that scans the website and if the customer has a question: what is it made of or similar it will scan the page and provide the answer. Like a real sales associate!

The analytics dashboard is amazing too. It allows us to gain valuable insights into customer behavior, preferences, questions that weren't answered by AI, and more. With this data at our fingertips, we can make informed decisions to further optimize our website and enhance the overall customer experience.

In terms of results, this app has exceeded our expectations. It has successfully resolved an impressive 94% of all customer requests last month. Moreover, it has generated substantial revenue on autopilot, bringing in an average of $5-6k every month.

The RepAI team is amazing, it feels like they work at our company, and any questions we have is being taken care of in the shortest time possible. They have been consistently attentive, responsive, and willing to help us fine-tune the chatbot's flows to suit our specific needs.

We highly recommend RepAI

Little & Lively
Kanada
Mehr als ein jahr mit der App
6. Juli 2023

This is a game-changer and has reduced our customer service tickets by a huge amount. Worth it and great support!

Ascent Nutrition
Vereinigte Staaten
Mehr als ein jahr mit der App
9. Mai 2023

In general, the onboarding and setup process provided by RepAI has been outstanding. They have tailored their approach to meet our specific business requirements and have taken a thorough and personalized approach to ensure everything is set up correctly. Ruben and Dafi have been attentive, responsive and receptive to our needs, and they have provided us with several detailed reports that demonstrate the app's effectiveness in measurable ways. I highly recommend RepAI to anyone seeking to enhance their business operations through AI chat technology.

Doe Beauty
Vereinigte Staaten
Etwa ein jahr mit der App
15. Mai 2023

It's difficult to put into words how incredible the Rep AI platform truly is. It has completely revolutionized both our work processes and our customers' experiences. Our conversion rate has significantly improved as a result. We can't recommend it highly enough.

Underoutfit
Vereinigte Staaten
Etwa ein jahr mit der App
15. Februar 2024

As others testified, the Rep AI Concierge brings next-level customer satisfaction and customer support, saving (without exaggeration) hours of our time. We launched the chatbot on a Friday and by Monday, Rep AI had already solved countless customer queries that we didn't even have to lift a finger for! Rep AI will be the best (and cheapest!) customer service representative you will ever hire!

Hats By The Hundred
Australien
Etwa ein jahr mit der App
5. April 2024

Not only has Rep increased revenue and conversion, but it's helped decrease the amount of support tickets our team was getting. Between the excellent onboarding and how well Rep works straight out of the box, it's easy to recommend!

GoSun
Vereinigte Staaten
11 monate mit der App
10. Mai 2023

Rep's AI-powered assistant is a game-changer for e-commerce business owners. Its personalized recommendations have increased my sales and improved customer loyalty. With the ability to handle multiple customer interactions simultaneously, Rep saves me valuable time and resources. Highly recommended!

THEY NEW YORK
Vereinigte Staaten
Etwa ein jahr mit der App
13. Mai 2024

Saved a lot of time & resources, the quality of conversation is perfect.

BEVURE
Deutschland
8 monate mit der App
3. Juni 2024

REP AI is amazing, we now have a much better method of connecting with our store visitors, REP allows us to start conversations with our customers instantly, for example now our visitors often ask us if we have specific TShirt designs in store, without the need for them to spend too much time browsing and REP answers them instantly and then shows them what we have if the user asks it too, brilliant...
Show me your Running Tshirts... and like magic it shows the viewer what we have... Truly conversational online shopping and support at the next level

TeeFEVA
Vereinigtes Königreich
5 monate mit der App
4. Januar 2024

We saw a 13% conversion rate with Rep last month, and are continuing to see strong results this month so far! The outcomes were truly remarkable, with an astonishing 97% of customer requests being successfully handled by their AI. This alleviated a significant effort on our customer support team and spared us valuable resources. Witnessing the AI chat efficiently assist customers on our website, effectively guiding them through the sales funnel, was truly impressive, especially considering our high traffic volume. Moreover, having the ability to fine-tune the AI's responses through AI training proved to be incredibly convenient for us.

Country Wine & Spirits
Vereinigte Staaten
9 monate mit der App