Reseñas (67)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 96% de las calificaciones son de 5 estrellas
  • El 0% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 4% de las calificaciones son de 1 estrellas
30 de mayo de 2024

Very good customer support service, App is getting better and better every week. We've tested it in February but since last approach it is upgraded. Well done.

TheNatureBoost
Alemania
3 meses usando la aplicación
23 de mayo de 2024

Rep is amazing! since installation, it's been a game-changer for us.
It's not just smart, it's ROI magic.

They have a seamless interface that makes it so easy to navigate and train our AI rep, and the results speak for themselves.

The onboarding team and support were great from the first moment.

We think that in today's environment, this app is a must-have.
5 stars all the way!

New Run
Israel
14 días usando la aplicación
19 de mayo de 2024

i just love the rep ai, its saving a lot of time, and also help customers and solve the problems for customer in product selection , queries, also usefull for upselling.
also the customer service is top notch.

Lootario
Estados Unidos
6 meses usando la aplicación
4 de enero de 2024

We saw a 13% conversion rate with Rep last month, and are continuing to see strong results this month so far! The outcomes were truly remarkable, with an astonishing 97% of customer requests being successfully handled by their AI. This alleviated a significant effort on our customer support team and spared us valuable resources. Witnessing the AI chat efficiently assist customers on our website, effectively guiding them through the sales funnel, was truly impressive, especially considering our high traffic volume. Moreover, having the ability to fine-tune the AI's responses through AI training proved to be incredibly convenient for us.

Country Wine & Spirits
Estados Unidos
4 meses usando la aplicación
14 de febrero de 2024

We've been using RepAI for the last month as our first AI Live Chat functionality on the site. The set-up and onboarding was fantastic - we're a larger retailer so the RepAI team really did the vast majority for us, setting up bespoke responses and ensuring it really delivered on what we needed it to do, as well as matching our brand voice.

We've now finished our free trial and moved into a retainer basis with a dedicated account handler. There's still some refinement to go, and ongoing improvements and ways to make it even more efficient for us, and useful for customers. But I'm excited to see what it can do.

Others have mentioned the price of the app. I have to say, if you work out how much money it's generating for you in sales, and saving you customers contacting your customer services team, it's actually very cost effective piece of kit.

Funky Chunky Furniture
Reino Unido
Alrededor de 1 mes usando la aplicación
24 de noviembre de 2023

I have to say, Rep AI really blew us away! You know how fast AI is moving these days, but with Rep, it feels like the future is already here. Their widget feels just like you're talking to a real person, which is awesome for an online store that gets customers who love to ask questions. We gave it a whirl with their 30-day trial, and honestly, the way it chatted with customers and got our brand’s vibe was impressive. And when we saw a 17% jump in our sales, we were all like, 'Yep, we're definitely keeping this!' It’s not just about meeting expectations, Rep’s kind of smashing them.

NutraBio
Estados Unidos
Alrededor de 1 mes usando la aplicación
5 de abril de 2024

Not only has Rep increased revenue and conversion, but it's helped decrease the amount of support tickets our team was getting. Between the excellent onboarding and how well Rep works straight out of the box, it's easy to recommend!

GoSun
Estados Unidos
Alrededor de 1 mes usando la aplicación
14 de febrero de 2024

Rep AI has been great! Its aided in boosting sales, and it has allowed for our customer service team to focus on more involved tasks through its ability to answer common, less-involved questions right on our website. The setup process was fairly easy, and the customer support staff was very dedicated to making sure our implementation process went smoothly. Definitely worth it!

Right To Bear
Estados Unidos
Alrededor de 1 mes usando la aplicación
15 de febrero de 2024

As others testified, the Rep AI Concierge brings next-level customer satisfaction and customer support, saving (without exaggeration) hours of our time. We launched the chatbot on a Friday and by Monday, Rep AI had already solved countless customer queries that we didn't even have to lift a finger for! Rep AI will be the best (and cheapest!) customer service representative you will ever hire!

Hats By The Hundred
Australia
Alrededor de 1 mes usando la aplicación
Fecha de modificación: 17 de junio de 2024

Great customer service!

Eat Well Miami Meal Prep
Estados Unidos
2 meses usando la aplicación
Rep AI Technologies Inc. respondió 2 de junio de 2024

Hi, thank you for sharing this with us. We apologize for any frustration you have caused. Someone from our team is reaching out to you right now.

We have a 100% money-back guarantee and will immediately refund you.