Rep AI: ChatGPT Sales Chatbot

Great customer service!

Rep has been a wonderful addition to our toolkit. Our conversion rate and revenue have both increased. We agree with another reviewer: the monthly cost is well worth the benefit. Their support team is great, very helpful, and available to assist when needed. If you're looking for an easy plug-and-play tool, this is it. With a little bit of time and training, it will produce good results. We recommend you start with the trial to see for yourself.

i just love the rep ai, its saving a lot of time, and also help customers and solve the problems for customer in product selection , queries, also usefull for upselling.
also the customer service is top notch.

Rep is amazing! since installation, it's been a game-changer for us.
It's not just smart, it's ROI magic.

They have a seamless interface that makes it so easy to navigate and train our AI rep, and the results speak for themselves.

The onboarding team and support were great from the first moment.

We think that in today's environment, this app is a must-have.
5 stars all the way!

We've been with Rep for a while now, and it is a fantastic addition to the store. It's consistently improved our e-commerce conversion rate and allowed us to prioritize our service efforts with our customers. The recent addition of Chat GPT functionality is a game changer. It's like having a customer service rep with instant knowledge of our entire catalog. We have employees who have worked with us for years, who do not have the detailed product knowledge this integration provides. The best thing I like is that Rep is being actively developed, and they're very responsive with communications.

Amazin team at HelloRep, constantly optimizing week over week and sharing results. This tool has helped give our customers a better experience on site, it has helped reduce tickets for our support team and has increased conversions consistently. Well done HelloRep team!

Rep has seriously helped us expand our customer service capabilities. My CSM Dafi has been incredible throughout the onboarding and development of our account. We absolutely love our product finder and it really helps customers figure out what product will fit their space. If there are any issues, Dafi is right on top of it and we have bi-weekly meetings to continue to improve our customer's journeys. She is so detail-oriented and always on it when it comes to improving our flows and questions. I am so excited to see how we continue to grow using Rep. Using the AI Rep has helped our customer service team free up time tremendously, which helps our efficiency as a whole.

This app (and the team behind it) is amazing! Once set up, this chatbot proves to be a low-maintenance solution that greatly benefits our customers and boosts our revenue effortlessly.

The app's functionality is awesome. It seamlessly assists our customers in navigating our website, tracks their activity, and even recognizes when they are about to leave. At that critical moment, the chatbot proactively engages the customer by offering a discount code or the option to contact support. This feature has proven incredibly effective in retaining customers who may have otherwise left without making a purchase.

One of the most impressive aspects of this app is how it has empowered our customer support team. By addressing basic questions and providing instant assistance, the chatbot has significantly reduced the workload on our support team. This allows them to focus on more complex and unique customer inquiries, ensuring a higher level of service overall. They just released ChatGPT integration that scans the website and if the customer has a question: what is it made of or similar it will scan the page and provide the answer. Like a real sales associate!

The analytics dashboard is amazing too. It allows us to gain valuable insights into customer behavior, preferences, questions that weren't answered by AI, and more. With this data at our fingertips, we can make informed decisions to further optimize our website and enhance the overall customer experience.

In terms of results, this app has exceeded our expectations. It has successfully resolved an impressive 94% of all customer requests last month. Moreover, it has generated substantial revenue on autopilot, bringing in an average of $5-6k every month.

The RepAI team is amazing, it feels like they work at our company, and any questions we have is being taken care of in the shortest time possible. They have been consistently attentive, responsive, and willing to help us fine-tune the chatbot's flows to suit our specific needs.

We highly recommend RepAI

In general, the onboarding and setup process provided by RepAI has been outstanding. They have tailored their approach to meet our specific business requirements and have taken a thorough and personalized approach to ensure everything is set up correctly. Ruben and Dafi have been attentive, responsive and receptive to our needs, and they have provided us with several detailed reports that demonstrate the app's effectiveness in measurable ways. I highly recommend RepAI to anyone seeking to enhance their business operations through AI chat technology.

I have been working with Hello Rep AI for over 1.5 years with a client of mine- I have a marketing business and I help provide marketing strategies and tactics for b2c clients. I discovered Hello Rep through a search for the automated chat for our ecommerce site that sells high end consumer medical devices. I cannot recommend Hello Rep AI high enough. From the quick and relatively seamless integration to the great customer support, I was pleasantly surprised at how friction-free the addition of this automated chat feature was. The best part, is the "found" money from simply adding the chat feature-as the amount of data grew from our visitors, the Rep AI became increasingly more optimized and we've seen consistent sales conversion every month since we started using them. A no-brainer, affordable, valuable service that I now recommend to all my clients who have similar needs on their ecomm site.