리뷰 (67)

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2023년 10월 19일

One of the main reasons I use Rep AI is to reduce the amount of support tickets I receive. Every time Rep AI answers a customer's question, that's one support ticket that I don't have to answer. After answering hundreds of customer questions it has saved tons of valuable time.

Another reason is the product finder. Having a store with numerous products, it can be difficult for customers to find exactly what they're looking for. Rep AI is able to suggest products, add products to cart, and push the customer to checkout, all while talking with the customer.

The last reason is the customer support. There's one thing I can't stand with apps and that's terrible customer support. Thankfully Rep AI has top notch customer support and they've been nothing but helpful so far. They have quick replies, long detailed answers, and just a genuine desire in helping your store improve.

TechSpade
캐나다
앱 사용 기간 대략 2개월
2023년 8월 23일

Great app!
Rep.ai is not just another bot. The AI performs just like another member on the team, we can brand it according to the style of our store and we can also train it on information we want it to provide.
The platform has helped us boost sales and brand loyalty through collecting subscribers and rewarding them with special offers. It really helped us automated our processes, it’s had such a positive impact and now we couldn’t imagine our team without it!

crocsnew2
이스라엘
앱 사용 기간 대략 1개월
2023년 7월 6일

This is a game-changer and has reduced our customer service tickets by a huge amount. Worth it and great support!

Ascent Nutrition
미국
앱 사용 기간 28일
2023년 7월 31일

Great app and great team! Love it!
Our experience with Rep has been amazing so far, it has been working great and everthing went so smooth, from onboarding to deployment, and the team behind it has been so responsive an helpful!

WeShoes
이스라엘
앱 사용 기간 17일
2023년 11월 13일

It has been a life saver for us, by cutting down customer service time by more than 90%. Customers love being able to chat 24/7, and 93% of customers were happy with the replies received, and one it three customers who chatted, went on to place an order. It also makes placing an order for the customer really easy. This works straight out of the box, and you can easily adapt it and add specific answers to questions. Support if required is fast and friendly too.

Golden Greens Organic Ltd
영국
앱 사용 기간 15일
2023년 11월 16일

I have installed and uninstalled about 6 different AI chatbots on our site. Rep AI sounded good, but the price kept me from installing it initially. Well, you get what you pay for. Rep AI is the best. And actually with the number of conversations they give you for the price, it is not really any more expensive than the others. It is just better in almost every category. It is way more customizable than all the other chatbots I tried. Not to mention the help is really great. Especially Sarah. She is patient and very knowledgeable. The best part about her is that she cares and does her best to help, and that is something that is becoming pretty rare in customer service. I recommend REP AI highly.

Adaptogen Superfoods
미국
앱 사용 기간 10일
2024년 6월 8일

Davaars Corner
미국
앱 사용 기간 26일