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As others testified, the Rep AI Concierge brings next-level customer satisfaction and customer support, saving (without exaggeration) hours of our time. We launched the chatbot on a Friday and by Monday, Rep AI had already solved countless customer queries that we didn't even have to lift a finger for! Rep AI will be the best (and cheapest!) customer service representative you will ever hire!
We've been using RepAI for the last month as our first AI Live Chat functionality on the site. The set-up and onboarding was fantastic - we're a larger retailer so the RepAI team really did the vast majority for us, setting up bespoke responses and ensuring it really delivered on what we needed it to do, as well as matching our brand voice.
We've now finished our free trial and moved into a ...
I have to say, Rep AI really blew us away! You know how fast AI is moving these days, but with Rep, it feels like the future is already here. Their widget feels just like you're talking to a real person, which is awesome for an online store that gets customers who love to ask questions. We gave it a whirl with their 30-day trial, and honestly, the way it chatted with customers and got our brand’s ...
Not only has Rep increased revenue and conversion, but it's helped decrease the amount of support tickets our team was getting. Between the excellent onboarding and how well Rep works straight out of the box, it's easy to recommend!
Rep AI has been great! Its aided in boosting sales, and it has allowed for our customer service team to focus on more involved tasks through its ability to answer common, less-involved questions right on our website. The setup process was fairly easy, and the customer support staff was very dedicated to making sure our implementation process went smoothly. Definitely worth it!
Oren was the best in helping us get set up. We definitely see increased conversions thanks to AI.
Great app by the team. Super customer service team that assist us in the onboarding as well.
Excited on the future of the app. And much more that we can achieve with it!
This is a game-changer and has reduced our customer service tickets by a huge amount. Worth it and great support!
Great app and great team! Love it!
Our experience with Rep has been amazing so far, it has been working great and everthing went so smooth, from onboarding to deployment, and the team behind it has been so responsive an helpful!
It has been a life saver for us, by cutting down customer service time by more than 90%. Customers love being able to chat 24/7, and 93% of customers were happy with the replies received, and one it three customers who chatted, went on to place an order. It also makes placing an order for the customer really easy. This works straight out of the box, and you can easily adapt it and add specific ...