Recensioner (47)

Helhetsomdöme
4,6
Antal per omdömesnivå
  • 94 % av omdömena har 5 stjärnor
  • 0 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 6 % av omdömena har 1 stjärnor
29 maj 2024

REP has a surprisingly smart AI, it simply enhances your bank balance :)

It also provides exceptional customer support. It does require some training which is really easy to do, so that your AI will behave like one of your team members.

Plus, their support team is super responsive and helped us with anything we needed.

So far it seems like investing in this app was a great move and invaluable assistance to our customer service.

We highly recommend it!

BLUNDSTONE2
Israel
10 månader användning av appen
23 maj 2024

Rep has been a wonderful addition to our toolkit. Our conversion rate and revenue have both increased. We agree with another reviewer: the monthly cost is well worth the benefit. Their support team is great, very helpful, and available to assist when needed. If you're looking for an easy plug-and-play tool, this is it. With a little bit of time and training, it will produce good results. We recommend you start with the trial to see for yourself.

Techless
USA
4 månader användning av appen
5 april 2024

Not only has Rep increased revenue and conversion, but it's helped decrease the amount of support tickets our team was getting. Between the excellent onboarding and how well Rep works straight out of the box, it's easy to recommend!

GoSun
USA
Ungefär en månad användning av appen
23 maj 2024

Rep is amazing! since installation, it's been a game-changer for us.
It's not just smart, it's ROI magic.

They have a seamless interface that makes it so easy to navigate and train our AI rep, and the results speak for themselves.

The onboarding team and support were great from the first moment.

We think that in today's environment, this app is a must-have.
5 stars all the way!

New Run
Israel
14 dagar användning av appen
30 maj 2024

Very good customer support service, App is getting better and better every week. We've tested it in February but since last approach it is upgraded. Well done.

TheNatureBoost
Tyskland
23 dagar användning av appen
19 maj 2024

i just love the rep ai, its saving a lot of time, and also help customers and solve the problems for customer in product selection , queries, also usefull for upselling.
also the customer service is top notch.

Lootario
USA
3 månader användning av appen
14 februari 2024

We've been using RepAI for the last month as our first AI Live Chat functionality on the site. The set-up and onboarding was fantastic - we're a larger retailer so the RepAI team really did the vast majority for us, setting up bespoke responses and ensuring it really delivered on what we needed it to do, as well as matching our brand voice.

We've now finished our free trial and moved into a retainer basis with a dedicated account handler. There's still some refinement to go, and ongoing improvements and ways to make it even more efficient for us, and useful for customers. But I'm excited to see what it can do.

Others have mentioned the price of the app. I have to say, if you work out how much money it's generating for you in sales, and saving you customers contacting your customer services team, it's actually very cost effective piece of kit.

Funky Chunky Furniture
Storbritannien
Ungefär en månad användning av appen
14 februari 2024

Rep AI has been great! Its aided in boosting sales, and it has allowed for our customer service team to focus on more involved tasks through its ability to answer common, less-involved questions right on our website. The setup process was fairly easy, and the customer support staff was very dedicated to making sure our implementation process went smoothly. Definitely worth it!

Right To Bear
USA
Ungefär en månad användning av appen
4 april 2024

Oren was the best in helping us get set up. We definitely see increased conversions thanks to AI.

Eat.Read.Love.
USA
Ungefär en månad användning av appen
15 februari 2024

As others testified, the Rep AI Concierge brings next-level customer satisfaction and customer support, saving (without exaggeration) hours of our time. We launched the chatbot on a Friday and by Monday, Rep AI had already solved countless customer queries that we didn't even have to lift a finger for! Rep AI will be the best (and cheapest!) customer service representative you will ever hire!

Hats By The Hundred
Australien
Ungefär en månad användning av appen