Recensioner (61)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 97 % av omdömena har 5 stjärnor
  • 0 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 3 % av omdömena har 1 stjärnor
9 maj 2023

In general, the onboarding and setup process provided by RepAI has been outstanding. They have tailored their approach to meet our specific business requirements and have taken a thorough and personalized approach to ensure everything is set up correctly. Ruben and Dafi have been attentive, responsive and receptive to our needs, and they have provided us with several detailed reports that demonstrate the app's effectiveness in measurable ways. I highly recommend RepAI to anyone seeking to enhance their business operations through AI chat technology.

Doe Beauty
USA
Ungefär ett år användning av appen
2 oktober 2023

I have been working with Hello Rep AI for over 1.5 years with a client of mine- I have a marketing business and I help provide marketing strategies and tactics for b2c clients. I discovered Hello Rep through a search for the automated chat for our ecommerce site that sells high end consumer medical devices. I cannot recommend Hello Rep AI high enough. From the quick and relatively seamless integration to the great customer support, I was pleasantly surprised at how friction-free the addition of this automated chat feature was. The best part, is the "found" money from simply adding the chat feature-as the amount of data grew from our visitors, the Rep AI became increasingly more optimized and we've seen consistent sales conversion every month since we started using them. A no-brainer, affordable, valuable service that I now recommend to all my clients who have similar needs on their ecomm site.

Theradome
USA
Ungefär ett år användning av appen
10 maj 2023

Rep's AI-powered assistant is a game-changer for e-commerce business owners. Its personalized recommendations have increased my sales and improved customer loyalty. With the ability to handle multiple customer interactions simultaneously, Rep saves me valuable time and resources. Highly recommended!

THEY NEW YORK
USA
Ungefär ett år användning av appen
15 maj 2023

It's difficult to put into words how incredible the Rep AI platform truly is. It has completely revolutionized both our work processes and our customers' experiences. Our conversion rate has significantly improved as a result. We can't recommend it highly enough.

Underoutfit
USA
12 månader användning av appen
4 januari 2024

We saw a 13% conversion rate with Rep last month, and are continuing to see strong results this month so far! The outcomes were truly remarkable, with an astonishing 97% of customer requests being successfully handled by their AI. This alleviated a significant effort on our customer support team and spared us valuable resources. Witnessing the AI chat efficiently assist customers on our website, effectively guiding them through the sales funnel, was truly impressive, especially considering our high traffic volume. Moreover, having the ability to fine-tune the AI's responses through AI training proved to be incredibly convenient for us.

Country Wine & Spirits
USA
4 månader användning av appen
7 augusti 2023

I highly recommend Rep.AI. Their AI-powered concierge aka chatbot has helped us to increase our AOV, conversion rate and overall sales. They have some awesome features, like the ability to notify our customers when out-of-stock items come back online. I really like the ability to customize the chatbots responses so that it matches our brands tone of voice. Their recent ChatGPT integration was able to parse all of our sites blog posts, reviews and FAQs to teach the concierge how to answer questions from our customers. This has been a game changer as I often get tired of answering the same question over and over... LOL. The Rep.ai team is super helpful, responsive and even has a dedicated Slack channel where we can get near real time help. The AI is able to answer questions and suggest our bestsellers, our combo packs, segment options through requested categories. Overall, we are very happy with the experience it provides our customers.

Old Bones Therapy
USA
9 månader användning av appen
11 maj 2023

With Rep terra20 has been able to exceed our customrs experience expectations when it comes to customer service and online shopping, making our store easy ato navigate. I recommend 100% Rep AI for any e-commerce business

terra20
Kanada
9 månader användning av appen
6 juni 2023

Rep AI is an amazing software that actually works! It has eliminated a big chunk of our customer service manual responses and helped with increasing shoppers cart sizes.

Fuller Brush Company
USA
7 månader användning av appen
15 november 2022

I was an early adopter of Rep and could not be more pleased. The people at Rep are responsive (which is nice) and honest with regard to setting realistic expectations. Because this bot learns, implementation isn't instant. However, the responses are better on the customer side for the same reason. It's very much like getting a custom-designed AI response bot for every store.
I highly recommend this app.

Fresh Roasted Coffee
USA
7 månader användning av appen
17 juli 2023

The REP app has been a great help on our Support channel and has contributed to increasing our revenue. The Support team has been super helpful since the onboarding process and throughout our experience using the chat.
Loving the new implementations and features of the app!

ONEONE SWIMWEAR
USA
6 månader användning av appen