Rep AI: ChatGPT Sales Chatbot

It's difficult to put into words how incredible the Rep AI platform truly is. It has completely revolutionized both our work processes and our customers' experiences. Our conversion rate has significantly improved as a result. We can't recommend it highly enough.

I highly recommend Rep.AI. Their AI-powered concierge aka chatbot has helped us to increase our AOV, conversion rate and overall sales. They have some awesome features, like the ability to notify our customers when out-of-stock items come back online. I really like the ability to customize the chatbots responses so that it matches our brands tone of voice. Their recent ChatGPT integration was able to parse all of our sites blog posts, reviews and FAQs to teach the concierge how to answer questions from our customers. This has been a game changer as I often get tired of answering the same question over and over... LOL. The Rep.ai team is super helpful, responsive and even has a dedicated Slack channel where we can get near real time help. The AI is able to answer questions and suggest our bestsellers, our combo packs, segment options through requested categories. Overall, we are very happy with the experience it provides our customers.

With Rep terra20 has been able to exceed our customrs experience expectations when it comes to customer service and online shopping, making our store easy ato navigate. I recommend 100% Rep AI for any e-commerce business

Rep AI is an amazing software that actually works! It has eliminated a big chunk of our customer service manual responses and helped with increasing shoppers cart sizes.

I was an early adopter of Rep and could not be more pleased. The people at Rep are responsive (which is nice) and honest with regard to setting realistic expectations. Because this bot learns, implementation isn't instant. However, the responses are better on the customer side for the same reason. It's very much like getting a custom-designed AI response bot for every store.
I highly recommend this app.

The REP app has been a great help on our Support channel and has contributed to increasing our revenue. The Support team has been super helpful since the onboarding process and throughout our experience using the chat.
Loving the new implementations and features of the app!

My experience with Rep has been great. We see very positive results across Rep’s major KPIs, and the implementation and ongoing optimization have required very little effort on my end. So I can keep focusing on the other aspects of my business and feel comfortable knowing that Rep is doing everything they can to keep improving Rep’s results.

Rep AI has transformed our customer service and had a significant impact on our conversion rate. The integrations with apps such as Yotpo Reviews and our customer help desk, Gorgias, have allowed us to provide relevant information to our customers when they need it, and efficiently pass off any specific inquiries to our team.

After 2 months of use, REP AI has so far been a very positive experience and has become a critical part of our tech stack. The best part is the AI will continue to get better as it interacts with more and more of our customers. The Rep team is also extremely helpful, proactive, and efficient. Dafi is an amazing person with a brilliant personality :)

Rep makes it so that we can have customer service chat available 24/7 and has led to a significant amount of add to carts and conversions! Would love to see it have more truly AI capabilities!

Ruben and the REP team have been amazing in getting our site chat widget set-up and firing. It provides a great conversion assistance tool for customers but also gives us insight into our customers. 5 Stars!