Rep AI: ChatGPT Sales Chatbot

Rep AI has been a major win for our Shopify store. The tool is smart, fast, and surprisingly easy to integrate. Since installing it, we’ve seen a noticeable improvement in customer engagement and conversion rates. But what really sets Rep apart is the team behind it.

Lea and Gabriela have gone above and beyond. Their attention to detail is unmatched, and they’ve been relentless in helping us fine-tune everything to make sure we get the best results. They care about our success like it’s their own business.

Honestly, I’m just really glad we found them. It’s had one of the biggest impacts on our bottom line in a long time.

We initially implemented it to enhance customer interactions, but it quickly became much more than just a chatbot—it’s now an essential tool in our sales strategy.
One of the biggest benefits we've seen is how seamlessly REP AI integrates with Shopify. The setup was straightforward, and with the expert support from Gabriela Smookler, we were able to fine-tune the AI to fit our specific needs. Because we understand Shopify well, we could collaborate effectively and implement solutions quickly, leading to immediate improvements in customer engagement and sales.
The results speak for themselves—our conversion rate has now reached 3.9%, thanks to REP AI’s ability to provide accurate, real-time responses that guide customers toward purchases. It’s like having a top-performing sales assistant available 24/7.
If you’re looking for an AI-powered solution that actually delivers results, REP AI is the way to go. It’s efficient, intelligent, and makes a tangible difference in both customer experience and revenue. Highly recommended!

Rep AI has been a huge improvement for our site. Before using it, search wasn’t helpful, and people would leave quickly when they couldn’t find what they needed. Now, it actually helps customers get the right information while also giving them the confidence to make a purchase. It’s a real replacement for search, not just another chatbot.

I also like that it keeps improving. Adding to the knowledge base over time makes it smarter and more useful. Plus, it’s driving real revenue—especially on nights and weekends when our customer service team is offline. It fills the gap and keeps things running smoothly.

Onboarding was one of the best I’ve experienced—fast responses, hands-on support, and a team that genuinely wanted us to succeed.

I’ve tried plenty of chat and search tools before, but this is the first one that actually delivers.

Highly recommend this app. Helped tremendously with our customer service and sales. Just be sure to use their support to set up the correct communications with visitors to your site.

REP is a great ecom sales concierge. We've been using it on our Shopify store, and it's been a game-changer! The AI chatbot handles customer questions like a pro, guiding them through our products and boosting our online sales without us constantly being on the phone.

A huge shoutout to Gabriela from the Rep AI team—her support has been top-notch, making the whole experience smooth and enjoyable.