Rep AI: ChatGPT Sales Chatbot

Great app for answering basic customer questions when the folks who work at our small business are, understandably, asleep. They're always adding new features and we're excited to try some of the action flows that will facilitate things like cancellation or address changing for our customers!

I have tried most of the chat system for Shopify and this one is the winner. Not only is the price right, but this one works right and has the best support team behind it. After some time learning about our products, "Glowy" has been giving great advice, answering questions and giving out super product recommendations to our customers 24 hours a day!

We love RepAI. We tried a few other AI bots before we settled on RepAI and we settled on Rep for a few different reasons (pricing, ease of use, and mainly the helpful fullness of the team). We had talks with a few other of the "popular" guys (one starts with a Z *wink wink*), and they wanted us to commit to a year long contract without a free trial (what?!). The team at Rep has been super helpful from Adam on the sales team, Yoav the CEO jumping in and helping when we had some trouble setting up an A/B test, to Dafi who is our Client Success Manager that I meet with frequently who is constantly helping us with new ways to optimize our account. Like Rep claims, it pays for itself and should be a no brainer if you are looking for an AI chatbot to add to your stack!

Best app for the money, for sure! It's easy to use and helps my customers (I think). It saves me a lot of time. It's only too bad that you can actually get some of the more personalized features at the €299 per month mark.
That's something I cannot afford, which is too bad. Other than that it's the perfect app for your store.

We are very pleased with the assitance we receive from our account Reps. They are always willing to help us implement flows and answer all of our questions. This app has also helped minimize customer service questions to our customer service team which saves a lot of time and payroll. The chatbot ai has been amazing in its ability to learn and adapt within its environment. The on boarding process was simple and any assistance we needed was provided.