Repeat Customer Insights

Repeat Customer Insights

From $59/month. 14-day free trial.
Rating (5)
Reviews

Highlights

Speed tested
  • No impact to your online store

About this app

Launched

May 30, 2016

Languages

English

Grow your sales with better repeat customer retention. Using RFM, cohorts, customer segmenting, etc

Analyzes the data already inside your store to calculate dozens of metrics and give you actionable business advice around finding and keeping loyal customers. Even a small increase in customer loyalty can have a significant ROI, making the insights and recommendations highly valuable. This advice and analysis helps you better understand your loyal customers, find defecting customers, and work towards improving your store's performance across multiple metrics (eg. AOV, RPR, LTV, cohort retention)

Analyzes the data already inside your store to calculate dozens of metrics and give you actionable business advice around finding and keeping loyal customers. Even a small increase in customer loyalty can have a significant ROI, making the insights and recommendations highly valuable. This advice and analysis helps you better understand your loyal customers, find defecting customers, and work towards improving your store's performance across multiple metrics (eg. AOV, RPR, LTV, cohort retention) more
  • Advise tailored to your metrics and performance highlighting your opportunities
  • Dashboards for loyal customers, getting repeat customers, downturns
  • Customer Segmenting with RFM, grading, cohorts, and visual customer grids
  • Learn how products influence customer lifetime behavior and AOV, LTV, and RPR
  • Find which sales channels acquired the best (and worst) customers

Pricing

14-day free trial

Entrepreneur

$59/month

  • Automatic Customer Segmenting and analysis with RFM
  • Order Sequencing Analysis (2 years)
  • Customer Cohort Report (12 mo)
  • Product Analysis

Growth

$99/month

  • Adds:
  • Order Sequencing Analysis (all, 5 years)
  • Customer Cohort Report (full history)
  • Segment by 11 popular sales channels
  • Variant Analysis

Peak

$249/month

  • Adds:
  • Order Sequencing Analysis (all-time, all years, and quarters)
  • Segment by 41 popular sales channels
  • Premium support
  • API access

Entrepreneur

$59/month

  • Automatic Customer Segmenting and analysis with RFM
  • Order Sequencing Analysis (2 years)
  • Customer Cohort Report (12 mo)
  • Product Analysis

Growth

$99/month

  • Adds:
  • Order Sequencing Analysis (all, 5 years)
  • Customer Cohort Report (full history)
  • Segment by 11 popular sales channels
  • Variant Analysis

Peak

$249/month

  • Adds:
  • Order Sequencing Analysis (all-time, all years, and quarters)
  • Segment by 41 popular sales channels
  • Premium support
  • API access

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

14 reviews

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
February 16, 2021

This app is a game-changer when it comes to diving into customer data. Not only that, but the customer service from the developer is amazing. He's responsive, helpful and takes the time to explain things. I personally love his daily emails about marketing tips and tricks. You can't go wrong with this app!

The Sock Drawer
United States
Time spent using app: About 2 years
May 22, 2020

Repeat customer insights is a great tool that we use to better understand cohort data and segmentation. Eric, the founder is extremely responsive and has been able to help whenever we contact. Awesome app!

Package Free
United States
Time spent using app: Over 1 year
Edited September 23, 2019

This is a great app and Eric in particular is doing a great job helping us get the very most out of it! Thank you Eric for always responding quickly and being so helpful! We're excited to keep using this feature in Shopify!

Andie
United States
Time spent using app: Over 3 years

About this app

Launched

May 30, 2016

Languages

English

Built by Little Stream Software

About Little Stream Software

5 average rating

6 years building apps for the Shopify App Store

Support

Send a message

support@littlestreamsoftware.com

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