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I got charged unexpected even after canceling the subscription
BEST THING SMOKING. tHIS IS HOW I FOUND OUT MY STORE HAD A GLITCH. tHIS IS GREAT FOR MY ONLINE BOUTIQUE
This app has been so awesome, it allows me to see what my customers are viewing on www.shopshesbaeboutique.com and make adjustments to my main page for features. It also helped me see that I had something that shouldn't of been on my product page from the customer standpoint. Dope app, absolutely love. Also, it allowed me to see when my students found my website with the infamous Sherpa Gate!
Easy to set up and use. You get a good visualisation of user behaviour on the website and can sometimes lead to very actionable insights.
I was charged for three months and was never able to access over 2,000 recordings! This app isn't worth it .
Hi there,
Popcorn was used by your account since October 2020.
Since it was installed, we have not received any support ticket or email by your account. Our team is available to help through a live chat and email. We will be happy to solve any issues as they arise.
Please note the app billing plan was *manually* activated by the store admin on March 23rd, 2023.
As any other Shopify app billing charge - it is visible in plain sight inside each and every Shopify monthly invoice, under the "Apps" section.
A charge will be automatically deactivated once the app is uninstalled.
We have a satisfaction guarantee policy through which any of our accounts can be refunded with no questions asked.
Please let us know if you need any further assistance via email - support@conversionbear.com.
This app was super easy to install. I like how I can see my customer's progression through my site. I sometimes wish the 0 second hits didn't record because the limit is 500 recordings and it uses a lot of them, but at the same time it can be helpful to see if a particular product from my facebook or from email marketing is what drove them from the site. For a free app the insights I get are amazing!
What a great app! Now I can see what my (potential) customers are doing and where they might be confused. I can really follow what they're doing: if they skip an important part of a product description, are they looking for more product photo's, if and how do they use the menu, do they really see the message on top of the screen, etc. etc. This helps me to improve the website, which of course helps the (potential) customers to make the right decisions and last but not least: it leads to more sales.
I love this app; it helps me understand if my website is easy to navigate from my client's views.
Love this app! It's amazing to see what my customers are actually looking at really helps with my buying and designing jewellery process.
The store events tag is not very accurate, but overall a good App for basic use. I'll give it a 5 star