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Its so good , actually it tracks the activity of each session , it enables me to work on the loop holes like my website loading time , currency converter is not working etc . it records everything. just loved it
A truly awesome app. It really is that unbelievably good! Use for a brilliant insight into how customers are interacting with your store. A must have.
This app is amazing to learn about the customer journey. See what your customer did on the site, learn there behaviour, get a feel about how they think.
Thanks for the amazing review 🤝
Within few minutes of usinbg it can see traffic video. awesome app waiting for a full day to update the review
Ein tolles Tool um seine Kunden besser zu verstehen. Kann ich jedem nur empfehlen.
Tolle Dashboard btw
Very useful app to see where potential customers leave my site which helps me to identify any problems my site may have. I have already spotted a couple of areas on my site which need improvement and which may be preventing people from reaching checkout. easy to install.
I used the app to help me track potential customers who visit my site. I wanted to see the actions they were taking and what was causing the sale to not be completed. I LOVE IT
It doesnt show all time customer spends on site. Often you can see on the replay that customer is already scrolling next site and you CANT WATCH CART AND CHECKOUT to check where and why customers buy. I dont recommend it
Please note apps (and I mean *any app*) can not record inside Shopify checkout pages due to security and privacy reasons. In fact, Shopify blocks any scripts from loading inside checkout pages.
This means, it won't be possible to watch customers while they are inside the checkout page as they fill in their credit card details and other very sensitive information which is considered PII (personal identifiable information).
Popcorn is designed to follow very strict privacy rules, keeping all sessions anonymous. Otherwise, you (as a merchant) might face severe legal issues. In other words, this set of rules is there to keep you safe.
As such and by design - sessions will be cut off at the point where customers proceed to checkout. That is the most common reason for a recording freeze.
Please let us know if you have any other questions or concerns.
You can reach out to us directly via email support@conversionbear.com
No work needed to implement, automatically starts recording as soon as you enable. Great app to visualize your lead behavior.
Nice app!!!
cool program! you look at what customers are paying attention to, and what they are not interested in at all!