Overall rating
4.5
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to record detailed customer actions, aiding in identifying areas for website improvement. It's praised for its easy installation, immediate session recording, and being a game changer for diagnosing sales funnel issues. Many appreciate its free cost and capacity to record a large number of sessions. The customer support is also noted for its quick and helpful responses.

September 30, 2020

works just great. Also tried other apps, but they did not worked and this app just works without any issues.

RoccaBooStore
Germany
20 days using the app
Conversion Bear replied October 1, 2020

Thanks for the awesome review ✌️ highly appreciated!
Jonathan / Popcorn Replay

September 29, 2020

Great app. Needed it to see where my visitors are leaving off and what to fix in my store. Highly recommend.

JFredette
United States
20 days using the app
August 14, 2020

it works! Will test for more sessions. gives a good idea of customer behavior. and to see if there are any issues.

Furry Feline Creatives
United States
19 days using the app
Conversion Bear replied August 15, 2020

Thanks for the great review 🙌 we appreciate it!

January 26, 2021

Wow, a must have, very useful to see how behave your visitors, we learn a lot actually, we can see that what matters for us in term of site design is not always what the customer cares about :) and the opposite is true ! Also very useful to debug as during replay we can see some bugs, mistakes or misconception. Worth any penny

Zeva Lifestyle Jewelry
United Arab Emirates
19 days using the app
August 28, 2020

Im not usually one to leave reviews but you guys have outdone yourself here this is brilliant........

WE Innovations
South Africa
18 days using the app
September 15, 2020

I have just started using this app and again it is another great addition from Conversion Bear. This has helped me to identify where the customers have spent their time on my site and adjust my efforts accordingly

Boop Online
Ireland
17 days using the app
August 16, 2020

It's one of the most exciting apps I've ever used! It's amazing how you see how your website visitors behave in your website. You know what they read or stare the longer. This is a highly recommend app to all shopify store owners!✨ Thank you for creating this one!

Samista Deals
Philippines
16 days using the app
Conversion Bear replied August 16, 2020

Thank you so much! you've made our day 🌟

September 9, 2020

This Bear company is the best, I felt so guilty using all of the free apps because they're all useful and they're so sincere and helpful whenever I need help. Seriously guys? LOL. Thank you, guys!! Much love!

Madison Foam
Philippines
15 days using the app
August 31, 2020

Easy to install and use! I thought the app would just give me a list breakdown of customers' actions but it will literally replay the screen (only including my website) of the customer's experience! Data this app provides for FREE is incredible.

Golden Sugar Boutique
United States
15 days using the app
January 17, 2021

What a great app! Now I can see what my (potential) customers are doing and where they might be confused. I can really follow what they're doing: if they skip an important part of a product description, are they looking for more product photo's, if and how do they use the menu, do they really see the message on top of the screen, etc. etc. This helps me to improve the website, which of course helps the (potential) customers to make the right decisions and last but not least: it leads to more sales.

0031 Shop
Netherlands
15 days using the app