Popcorn Replay Customer Visits , 181 reviews

Overall rating
4.6
Counts per rating level
  • 94% of ratings are 5 stars
    170
  • 2% of ratings are 4 stars
    4
  • 1% of ratings are 3 stars
    2
  • 1% of ratings are 2 stars
    1
  • 2% of ratings are 1 stars
    4
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to record detailed customer actions, aiding in identifying areas for website improvement. It's praised for its easy installation, immediate session recording, and being a game changer for diagnosing sales funnel issues. Many appreciate its free cost and capacity to record a large number of sessions. The customer support is also noted for its quick and helpful responses.

Edited September 6, 2023

I just installed this app and so far so good. I can not really say more at this point in time. it is easy to install, I did a test run and it it recorded my session. I uninstalled Nope, I already un installed it. It recorded my own visits, I don't need that. There's is no way to turning it off, not that I could find any without asking for help. I am to busy, to do that. That app is not for me.

Alexa Martha Designs
United States
About 6 hours using the app
Conversion Bear replied September 6, 2023

You can avoid recording your own visits by excluding your specific IP, inside the settings tab. We record store admin sessions to make it easier for merchants to test the app during trial period.

August 23, 2021

Very limited interface with many shortcomings in comparison to other similar apps. The app would have gotten 1 star only but chat support is very good and great customer service that gives usefull answers should always be rewarded.

Livomio® - Liebe Dein Zuhause
Germany
About 1 hour using the app
1
1