Popcorn Replay Customer Visits

Name: Popcorn Replay Customer Visits
Brand: Conversion Bear
Rating: 4.5 (180 reviews)

Od $9.99 /měsíc. 7denní zkušební verze zdarma.

Hodnocení (4,5)

Recenze

180

Vývojář

Conversion Bear

client recording, popcorn, record, visitor replay, replay, visit

shopify screen record, record, visitor replays, record customers

session replay, replay, recordings, record, screen replay

client recordings, recorder, visitor replays, better replay

record, visitor, screen record, recorder, visitor replays

screen replay, better replay, customer analytics, recorder

Důležité informace

Vytvořeno pro vaši firmu

Použití přímo v prostředí administrátora Shopify

O této aplikaci

Uvedena

30. červenec 2020

Jazyky

angličtina

Tato aplikace není přeložena do jazyka čeština

Kategorie

Analytika prodeje , Aktivita obchodu

Powerful eCommerce session recorder. Record customer visits in your store to gain valuable insights!

Use session recording to see your store through your customers' eyes by recording live sessions on any device. With Popcorn Replay, you can easily identify and fix any design and layout issues, evaluate new ideas, and make data-driven decisions. Plus, our screen recording feature captures browser, location, device, and OS for each session, giving you valuable insights into your customers' behavior via replay. Try Popcorn Replay today and take your store's user experience to the next level!

Record customer visits to your store for valuable activity-based insights.
See an events timeline, browser, location, device, and OS for each recording.
Mobile friendly: play session recordings on your mobile device for fast review
Share a recording via password-protected pages with your team for collaboration
Save your favorite videos for later reference and comparison when making changes

Cena

7denní zkušební verze zdarma

SILVER

$9.99/měsíc

Record store visitors
Advanced filters
Share recordings
Exclude countries
Watch on mobile
2,000 saved recordings

GOLD

$19.99/měsíc

Record store visitors
Advanced filters
Share recordings
Exclude countries
Watch on mobile
5,000 saved recordings

PLATINUM

$49.99/měsíc

Record store visitors
Advanced filters
Share recordings
Exclude countries
Watch on mobile
10,000 saved recordings

SILVER

$9.99/měsíc

Record store visitors
Advanced filters
Share recordings
Exclude countries
Watch on mobile
2,000 saved recordings

GOLD

$19.99/měsíc

Record store visitors
Advanced filters
Share recordings
Exclude countries
Watch on mobile
5,000 saved recordings

PLATINUM

$49.99/měsíc

Record store visitors
Advanced filters
Share recordings
Exclude countries
Watch on mobile
10,000 saved recordings

Všechny poplatky jsou fakturovány v měně USD. Opakované poplatky a poplatky založené na použití jsou fakturovány každých 30 dní. Zobrazit všechny cenové možnosti

Počet recenzí: 180

Celkové hodnocení

4,5

Počty podle úrovně hodnocení

94 % hodnocení s 5 hvězdami
169
2 % hodnocení s 4 hvězdami
4
1 % hodnocení s 3 hvězdami
2
1 % hodnocení s 2 hvězdami
1
2 % hodnocení s 1 hvězdami
4

28. listopad 2023

Excellent App!!! it Help us to improve our e-commerce in a customer vision! I Really Recomend it!!!

Rede & Shop

Brazílie

Doba používání aplikace: 2 měsíci

3. květen 2023

Really good. Helped me to track the behavior of my customers and to see , where I could improve my website..

Vibe of Africa

Německo

Doba používání aplikace: 22 dny

Vývojář Conversion Bear odpověděl 4. květen 2023

Thank you so much for your 5 star review! We really appreciate hearing that our app helped you to track the behavior of your customers and see where you could improve your Shopify store. Thanks again!

12. prosinec 2023

excelent

Urbana Style

Spojené státy

Doba používání aplikace: 2 měsíci

6. srpen 2023

I was charged for three months and was never able to access over 2,000 recordings! This app isn't worth it .

Certified Textures

Spojené státy

Doba používání aplikace: Téměř 3 roky

Vývojář Conversion Bear odpověděl 7. srpen 2023

Hi there,
Popcorn was used by your account since October 2020.

Since it was installed, we have not received any support ticket or email by your account. Our team is available to help through a live chat and email. We will be happy to solve any issues as they arise.

Please note the app billing plan was *manually* activated by the store admin on March 23rd, 2023.

As any other Shopify app billing charge - it is visible in plain sight inside each and every Shopify monthly invoice, under the "Apps" section.
A charge will be automatically deactivated once the app is uninstalled.

We have a satisfaction guarantee policy through which any of our accounts can be refunded with no questions asked.

Please let us know if you need any further assistance via email - support@conversionbear.com.

18. červenec 2023

It doesnt show all time customer spends on site. Often you can see on the replay that customer is already scrolling next site and you CANT WATCH CART AND CHECKOUT to check where and why customers buy. I dont recommend it

Sofia

Polsko

Doba používání aplikace: 21 dny

Vývojář Conversion Bear odpověděl 19. červenec 2023

Please note apps (and I mean *any app*) can not record inside Shopify checkout pages due to security and privacy reasons. In fact, Shopify blocks any scripts from loading inside checkout pages.

This means, it won't be possible to watch customers while they are inside the checkout page as they fill in their credit card details and other very sensitive information which is considered PII (personal identifiable information).

Popcorn is designed to follow very strict privacy rules, keeping all sessions anonymous. Otherwise, you (as a merchant) might face severe legal issues. In other words, this set of rules is there to keep you safe.

As such and by design - sessions will be cut off at the point where customers proceed to checkout. That is the most common reason for a recording freeze.

Please let us know if you have any other questions or concerns.

You can reach out to us directly via email support@conversionbear.com

Všechny recenze