Popcorn Replay Customer Visits

Popcorn Replay Customer Visits

Priser
Fra $9.99 pr. måned. Mulighed for gratis prøveperiode.
Højdepunkter
Brug direkte i Shopify-administratoren
Bedømmelse
4,6 (181)

Powerful eCommerce session recorder. Record customer visits in your store to gain valuable insights!

Use session recording to see your store through your customers' eyes by recording live sessions on any device. With Popcorn Replay, you can easily identify and fix any design and layout issues, evaluate new ideas, and make data-driven decisions. Plus, our screen recording feature captures browser, location, device, and OS for each session, giving you valuable insights into your customers' behavior via replay. Try Popcorn Replay today and take your store's user experience to the next level!

Use session recording to see your store through your customers' eyes by recording live sessions on any device. With Popcorn Replay, you can easily identify and fix any design and layout issues, evaluate new ideas, and make data-driven decisions. Plus, our screen recording feature captures browser, location, device, and OS for each session, giving you valuable insights into your customers' behavior via replay. Try Popcorn Replay today and take your store's user experience to the next level! mere
  • Record customer visits to your store for valuable activity-based insights.
  • See an events timeline, browser, location, device, and OS for each recording.
  • Mobile friendly: play session recordings on your mobile device for fast review
  • Share a recording via password-protected pages with your team for collaboration
  • Save your favorite videos for later reference and comparison when making changes

Indeholder tekst, der ikke er oversat

Vis oversættelse
Højdepunkter
Brug direkte i Shopify-administratoren

Lanceret

30. juli 2020

Sprog

Engelsk

Denne app er ikke oversat til Dansk

Priser

SILVER

$9.99 om måneden

  • Record store visitors
  • Advanced filters
  • Share recordings
  • Exclude countries
  • Watch on mobile
  • 2,000 saved recordings

7-dages gratis prøveperiode

GOLD

$19.99 om måneden

  • Record store visitors
  • Advanced filters
  • Share recordings
  • Exclude countries
  • Watch on mobile
  • 5,000 saved recordings

7-dages gratis prøveperiode

PLATINUM

$49.99 om måneden

  • Record store visitors
  • Advanced filters
  • Share recordings
  • Exclude countries
  • Watch on mobile
  • 10,000 saved recordings

7-dages gratis prøveperiode

SILVER

$9.99 om måneden

  • Record store visitors
  • Advanced filters
  • Share recordings
  • Exclude countries
  • Watch on mobile
  • 2,000 saved recordings

7-dages gratis prøveperiode

GOLD

$19.99 om måneden

  • Record store visitors
  • Advanced filters
  • Share recordings
  • Exclude countries
  • Watch on mobile
  • 5,000 saved recordings

7-dages gratis prøveperiode

PLATINUM

$49.99 om måneden

  • Record store visitors
  • Advanced filters
  • Share recordings
  • Exclude countries
  • Watch on mobile
  • 10,000 saved recordings

7-dages gratis prøveperiode

Indeholder tekst, der ikke er oversat

Vis oversættelse

Alle gebyrer faktureres i USD. Tilbagevendende og brugsbaserede gebyrer faktureres hver 30. dag. Se alle prismuligheder

Anmeldelser (181)

Samlet bedømmelse
4,6
Antal pr. bedømmelsesniveau
  • 94 % af bedømmelserne er på 5 stjerner
  • 2 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 2 % af bedømmelserne er på 1 stjerner
20. april 2024

Great review on the backend of the store love the site

HerHairEmpress
USA
10 dage bruger appen
28. november 2023

Excellent App!!! it Help us to improve our e-commerce in a customer vision! I Really Recomend it!!!

Rede & Shop
Brasilien
2 måneder bruger appen
6. august 2023

I was charged for three months and was never able to access over 2,000 recordings! This app isn't worth it .

Certified Textures
USA
Næsten 3 år bruger appen
Conversion Bear svarede 7. august 2023

Hi there,
Popcorn was used by your account since October 2020.

Since it was installed, we have not received any support ticket or email by your account. Our team is available to help through a live chat and email. We will be happy to solve any issues as they arise.

Please note the app billing plan was *manually* activated by the store admin on March 23rd, 2023.

As any other Shopify app billing charge - it is visible in plain sight inside each and every Shopify monthly invoice, under the "Apps" section.
A charge will be automatically deactivated once the app is uninstalled.

We have a satisfaction guarantee policy through which any of our accounts can be refunded with no questions asked.

Please let us know if you need any further assistance via email - support@conversionbear.com.

18. juli 2023

It doesnt show all time customer spends on site. Often you can see on the replay that customer is already scrolling next site and you CANT WATCH CART AND CHECKOUT to check where and why customers buy. I dont recommend it

Sofia
Polen
21 dage bruger appen
Conversion Bear svarede 19. juli 2023

Please note apps (and I mean *any app*) can not record inside Shopify checkout pages due to security and privacy reasons. In fact, Shopify blocks any scripts from loading inside checkout pages.

This means, it won't be possible to watch customers while they are inside the checkout page as they fill in their credit card details and other very sensitive information which is considered PII (personal identifiable information).

Popcorn is designed to follow very strict privacy rules, keeping all sessions anonymous. Otherwise, you (as a merchant) might face severe legal issues. In other words, this set of rules is there to keep you safe.

As such and by design - sessions will be cut off at the point where customers proceed to checkout. That is the most common reason for a recording freeze.

Please let us know if you have any other questions or concerns.

You can reach out to us directly via email support@conversionbear.com

Redigeret 6. september 2023

I just installed this app and so far so good. I can not really say more at this point in time. it is easy to install, I did a test run and it it recorded my session. I uninstalled Nope, I already un installed it. It recorded my own visits, I don't need that. There's is no way to turning it off, not that I could find any without asking for help. I am to busy, to do that. That app is not for me.

Alexa Martha Designs
USA
Cirka 6 timer bruger appen
Conversion Bear svarede 6. september 2023

You can avoid recording your own visits by excluding your specific IP, inside the settings tab. We record store admin sessions to make it easier for merchants to test the app during trial period.

Support

Conversion Bear kan besvare dine spørgsmål vedrørende Popcorn Replay Customer Visits.

Udvikler

Conversion Bear

Shimon Hatarsi 45, Tel Aviv, Tel Aviv, 6249246, IL

Ressourcer

Denne udvikler tilbyder ikke direkte support på Dansk.

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