Popcorn Replay Customer Visits

Popcorn Replay Customer Visits

À partir de $9.99 /mois. Essai gratuit disponible.
Note (4,6)
Avis
Développeur

Caractéristiques

Conçue pour votre entreprise
  • Utilisation directe dans l’interface administrateur Shopify

À propos de cette application

Lancement

30 juillet 2020

Langues

anglais

Cette application n’est pas traduite en français

Powerful eCommerce session recorder. Record customer visits in your store to gain valuable insights!

Use session recording to see your store through your customers' eyes by recording live sessions on any device. With Popcorn Replay, you can easily identify and fix any design and layout issues, evaluate new ideas, and make data-driven decisions. Plus, our screen recording feature captures browser, location, device, and OS for each session, giving you valuable insights into your customers' behavior via replay. Try Popcorn Replay today and take your store's user experience to the next level!

Use session recording to see your store through your customers' eyes by recording live sessions on any device. With Popcorn Replay, you can easily identify and fix any design and layout issues, evaluate new ideas, and make data-driven decisions. Plus, our screen recording feature captures browser, location, device, and OS for each session, giving you valuable insights into your customers' behavior via replay. Try Popcorn Replay today and take your store's user experience to the next level! plus
  • Record customer visits to your store for valuable activity-based insights.
  • See an events timeline, browser, location, device, and OS for each recording.
  • Mobile friendly: play session recordings on your mobile device for fast review
  • Share a recording via password-protected pages with your team for collaboration
  • Save your favorite videos for later reference and comparison when making changes

Contient du texte non traduit

Afficher la traduction

Tarification

SILVER

$9.99 / mois

  • Record store visitors
  • Advanced filters
  • Share recordings
  • Exclude countries
  • Watch on mobile
  • 2,000 saved recordings

Essai gratuit de 7 jours

GOLD

$19.99 / mois

  • Record store visitors
  • Advanced filters
  • Share recordings
  • Exclude countries
  • Watch on mobile
  • 5,000 saved recordings

Essai gratuit de 7 jours

PLATINUM

$49.99 / mois

  • Record store visitors
  • Advanced filters
  • Share recordings
  • Exclude countries
  • Watch on mobile
  • 10,000 saved recordings

Essai gratuit de 7 jours

SILVER

$9.99 / mois

  • Record store visitors
  • Advanced filters
  • Share recordings
  • Exclude countries
  • Watch on mobile
  • 2,000 saved recordings

Essai gratuit de 7 jours

GOLD

$19.99 / mois

  • Record store visitors
  • Advanced filters
  • Share recordings
  • Exclude countries
  • Watch on mobile
  • 5,000 saved recordings

Essai gratuit de 7 jours

PLATINUM

$49.99 / mois

  • Record store visitors
  • Advanced filters
  • Share recordings
  • Exclude countries
  • Watch on mobile
  • 10,000 saved recordings

Essai gratuit de 7 jours

Contient du texte non traduit

Afficher la traduction

Tous les frais sont facturés en USD. Les frais récurrents et basés sur l’utilisation sont facturés tous les 30 jours. Voir toutes les options de tarification

181 avis

Note globale
4,6
Nombre d’avis par note
  • 94 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
20 avril 2024

Great review on the backend of the store love the site

HerHairEmpress
États-Unis
10 jours d’utilisation de l’application
28 novembre 2023

Excellent App!!! it Help us to improve our e-commerce in a customer vision! I Really Recomend it!!!

Rede & Shop
Brésil
2 mois d’utilisation de l’application
3 mai 2023

Really good. Helped me to track the behavior of my customers and to see , where I could improve my website..

Vibe of Africa
Allemagne
22 jours d’utilisation de l’application
Conversion Bear a répondu 4 mai 2023

Thank you so much for your 5 star review! We really appreciate hearing that our app helped you to track the behavior of your customers and see where you could improve your Shopify store. Thanks again!

6 août 2023

I was charged for three months and was never able to access over 2,000 recordings! This app isn't worth it .

Certified Textures
États-Unis
Presque 3 ans d’utilisation de l’application
Conversion Bear a répondu 7 août 2023

Hi there,
Popcorn was used by your account since October 2020.

Since it was installed, we have not received any support ticket or email by your account. Our team is available to help through a live chat and email. We will be happy to solve any issues as they arise.

Please note the app billing plan was *manually* activated by the store admin on March 23rd, 2023.

As any other Shopify app billing charge - it is visible in plain sight inside each and every Shopify monthly invoice, under the "Apps" section.
A charge will be automatically deactivated once the app is uninstalled.

We have a satisfaction guarantee policy through which any of our accounts can be refunded with no questions asked.

Please let us know if you need any further assistance via email - support@conversionbear.com.

18 juillet 2023

It doesnt show all time customer spends on site. Often you can see on the replay that customer is already scrolling next site and you CANT WATCH CART AND CHECKOUT to check where and why customers buy. I dont recommend it

Sofia
Pologne
21 jours d’utilisation de l’application
Conversion Bear a répondu 19 juillet 2023

Please note apps (and I mean *any app*) can not record inside Shopify checkout pages due to security and privacy reasons. In fact, Shopify blocks any scripts from loading inside checkout pages.

This means, it won't be possible to watch customers while they are inside the checkout page as they fill in their credit card details and other very sensitive information which is considered PII (personal identifiable information).

Popcorn is designed to follow very strict privacy rules, keeping all sessions anonymous. Otherwise, you (as a merchant) might face severe legal issues. In other words, this set of rules is there to keep you safe.

As such and by design - sessions will be cut off at the point where customers proceed to checkout. That is the most common reason for a recording freeze.

Please let us know if you have any other questions or concerns.

You can reach out to us directly via email support@conversionbear.com

À propos de cette application

Lancement

30 juillet 2020

Langues

anglais

Cette application n’est pas traduite en français

Conçue par Conversion Bear

À propos de Conversion Bear

Note moyenne : 4,9

5 ans d’expérience dans la création d’applications pour l’App Store de Shopify

Shimon Hatarsi 45, Tel Aviv, Tel Aviv, 6249246, IL

Assistance

Envoyer un message

support@conversionbear.com

Ce développeur n’offre pas d’assistance directe en Français.

Plus d’applications comme celle-ci

Essai gratuit disponible
Analyse eCommerce basée sur l'IA, insights & assistant CRO.
Forfait gratuit disponible
Recevoir des rapports de magasin par e-mail, Telegram et Slack
$120 /mois
Le CRM facile pour votre e-commerce.

Vous souhaitez ajouter une application ?

Essayez Shopify gratuitement pendant 3 jours