Related categories

Popcorn Replay Customer Visits

Watch your customers in action. Replay session recordings.

Shopify app insights
  • 廣受美國商家愛用

免費安裝。 可能需支付額外費用。

應用程式特色

  • 順暢的工作流程:在 Shopify 管理介面直接使用

主要優點區段

Watch your customers in action

Numbers alone can’t reveal how customers really interact with your store - we can, with our first e-commerce dedicated session recorder!

Eliminate guesswork

Track each customer’s journey from the minute they enter your store until the sale is complete. Find and remove blockers instantly.

Simple and efficient

One click to record. No code needed. Experience your store through the eyes of your customers, identify problems and save sales.

App details

Popcorn Replay Customer Visits

Popcorn Replay Customer Visits

NEW FEATURE: Mobile session player

Experience your store through the eyes of your customers

When examining your buyer journey through numbers only, you are likely to overlook crucial store experience pitfalls. When it comes to your buyers - don’t stay in the dark. Now you can experience your store through the eyes of your customers!

Shopify Stores use Popcorn Replay to assess what's working, repair what isn't and evaluate new ideas. Session recordings help you focus on the things that are important, and eliminate elements that are less effective or harmful - saving you both time and money.

Track sessions

Tracking your customers’ clicks, taps and mouse movements makes it easy to identify usability issues on the fly. Use this information to discover problems in your add to cart and checkout flows, and solve them early on.

Dedicated for e-commerce only!

We built this from scratch with 1 person in mind - you. Get access to our unique customer timeline. Observe significant events like product page visits, cart page abandonments, and fully converted sessions. Pinpoint the biggest opportunities for improvement to save time and money - focus on what matters most.

Discover pitfalls and save your sales

We record live sessions on any device. See the browser, location, device and OS per each live session recording. Discover technical bugs and pitfalls early on. Act quickly to fix them, recover abandoned carts and win more sales.

Easy 1 click setup - developer free

No developers needed! Popcorn Replay works instantly with any store theme with 1 click. From the moment you enable the app in your store it will record live sessions on any device.

Around the clock support

We take pride in our dedicated support team. As store owners ourselves, we are determined to help you grow your business and reach your sales goals.

Key Features

  • Record and replay live customer sessions
  • Records customer sessions on any device - desktop, mobile or tablets
  • Share recordings
  • Exclude your own ip from recordings
  • Watch recordings on your mobile device
  • Bot filters
  • Exclude countries from recordings
  • Bulk delete sessions
  • View a timeline of each customer's significant actions - products viewed, cart viewed, checkout begun and checkout completed
  • See browser, location, device and OS information inside every recording
  • World’s first e-commerce dedicated live session recording app
  • Works out of the box with any other app or theme
  • Activate the app in 1 click and start recording today

發布日期

Popcorn Replay Customer Visits

Popcorn Replay Customer Visits

NEW FEATURE: Mobile session player

Experience your store through the eyes of your customers

When examining your buyer journey through numbers only, you are likely to overlook crucial store experience pitfalls. When it comes to your buyers - don’t stay in the dark. Now you can experience your store through the eyes of your customers!

Shopify Stores use Popcorn Replay to assess what's working, repair what isn't and evaluate new ideas. Session recordings help you focus on the things that are important, and eliminate elements that are less effective or harmful - saving you both time and money.

Track sessions

Tracking your customers’ clicks, taps and mouse movements makes it easy to identify usability issues on the fly. Use this information to discover problems in your add to cart and checkout flows, and solve them early on.

Dedicated for e-commerce only!

We built this from scratch with 1 person in mind - you. Get access to our unique customer timeline. Observe significant events like product page visits, cart page abandonments, and fully converted sessions. Pinpoint the biggest opportunities for improvement to save time and money - focus on what matters most.

Discover pitfalls and save your sales

We record live sessions on any device. See the browser, location, device and OS per each live session recording. Discover technical bugs and pitfalls early on. Act quickly to fix them, recover abandoned carts and win more sales.

Easy 1 click setup - developer free

No developers needed! Popcorn Replay works instantly with any store theme with 1 click. From the moment you enable the app in your store it will record live sessions on any device.

Around the clock support

We take pride in our dedicated support team. As store owners ourselves, we are determined to help you grow your business and reach your sales goals.

Key Features

  • Record and replay live customer sessions
  • Records customer sessions on any device - desktop, mobile or tablets
  • Share recordings
  • Exclude your own ip from recordings
  • Watch recordings on your mobile device
  • Bot filters
  • Exclude countries from recordings
  • Bulk delete sessions
  • View a timeline of each customer's significant actions - products viewed, cart viewed, checkout begun and checkout completed
  • See browser, location, device and OS information inside every recording
  • World’s first e-commerce dedicated live session recording app
  • Works out of the box with any other app or theme
  • Activate the app in 1 click and start recording today

發布日期

免費安裝

7-day free trial included. Plans start at $9.99 / month.

評論

4.8 /5 顆星

總評分反應應用程式的目前狀況。總評分參考應用程式所有的評論,但會優先參考最新的評論。

Counts per rating level
  • 96% 的評等為 5 顆星
  • 2% 的評等為 4 顆星
  • 1% 的評等為 3 顆星
  • 1% 的評等為 2 顆星
  • 1% 的評等為 1 顆星

List of reviews

Filter and sort reviews

  • Daniela's Boutique LLC

    地點 美國
    使用應用程式的時間 13 分鐘

    OMG i tested this out and this is awesome this will for sure help me see what they are looking at where I can do more promos on so excited!!

  • Hómmes De Classé

    地點 美國
    使用應用程式的時間 17 分鐘

    I like it. very good, store is up and running i recommend this to everyone that has a shopify store

  • Dress Indulge

    地點 美國
    使用應用程式的時間 7 個月

    It's good if it's not stuck. Noticed when visitors visit my site & look at multiple items I can't see the complete replay. The replay just stops after the first item view. I have reached out about my issue twice with no response. will have to look into another play back app.

    開發人員回覆
    2022年6月6日

    Hi there,
    We will not record checkout pages due to security and privacy reasons.
    So some sessions will be cut off at that point.

    In addition, some parts of the "video" might be missing, as it's not actually a video. The app simulates your store HTML and visitors mouse movements. It's more of a front end simulation of your store, rather than a video.
    You can read about the technology here: https://en.wikipedia.org/wiki/Session_replay
    (If we would record a video - that would make your store unusable as it would take the entire bandwidth).

    As such, some HTML elements might result in error in the simulation. We are constantly working on improving the HTML simulation on our end to reduce such cases. But we can't technically guarantee 100% coverage.

    We have responded to your initial messages 9 days ago, please check your email inbox for more information.

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