REPRO : Replay & Analyse Live

I can wholeheartedly recommend this app!

In addition 2 points:

1. I have already tested several apps in this area, including the best-known app (Hot...) and was not really satisfied with any of them. Just because there are a lot of reviews behind it doesn't mean that everything works perfectly. With most apps, the video recordings were rather pointless and confusing. So it didn't help me any further.

With Replay Pro, I receive feedback via video recordings, which actually helps me to analyze my customers' behavior more precisely. There are also functions such as blocking users, returning or new visitors, broken link, added to shopping cart and many more.

2. the support is very courteous and very helpful in all areas! Help is also provided via email, so that you are not forced to sit in front of the chat window in the Shopify backend. Here you feel that you are in good hands and that you are being taken care of. That's how it should be, because the support often left a lot to be desired with the other apps we tested before.

It´s a very good and helpful app!

This is an excellent app, it works very well and doesn't slow down the site. I have tried several of these viewing apps and this is by far the best. Not sure why it has so little reviews. No one asked me to write a review.

A gamechanger ! This app is one of the rare gems in store.

Très bonne application et l'équipe est à l'écoute de nos besoins. L'application est très facile à utiliser.

Ich kann die App sehr empfehlen. Der Support ist äußerst schnell und hilft umgehend bei Anfragen unkompliziert.

Works amazing for finding errors on our website which helps us improve website use and to make it easier for our customer to navigate our website without any issues. Love this app!

Writing this review from the bottom of my heart! I recently started using this app for my website, and it has been nothing short of a game-changer. The improvements I've witnessed are phenomenal, ranging from enhanced SEO optimization to swift bug fixes. What truly sets this app apart is its ability to provide real-time insights, which allowed me to add products that my customers were searching for but couldn't find in my store - a crucial feature that has significantly boosted my sales.

The interface of the app deserves a special mention. It's remarkably user-friendly, making navigation and utilization a breeze, even for those not tech-savvy. But the real star of the show is the support team. They are not just fast and efficient but also incredibly helpful and generous with their assistance. Each interaction with them has been a pleasant and productive experience.

And for those contemplating upgrading to the advanced plan, I can assure you, it's worth every penny.The developers truly understand their users' needs and have created a product that not only meets but exceeds expectations. Thank you guys, you are truly A+mazing! :)

Amazing app, Fantastic features and BEST Customer Support. Easily track customer behavior on your store and make relevant changes. Recommended, Just Go for it.