ReplayPRO: Analytics & Replays

I can wholeheartedly recommend this app!

In addition 2 points:

1. I have already tested several apps in this area, including the best-known app (Hot...) and was not really satisfied with any of them. Just because there are a lot of reviews behind it doesn't mean that everything works perfectly. With most apps, the video recordings were rather pointless and confusing. So it didn't help me any further.

With Replay Pro, I receive feedback via video recordings, which actually helps me to analyze my customers' behavior more precisely. There are also functions such as blocking users, returning or new visitors, broken link, added to shopping cart and many more.

2. the support is very courteous and very helpful in all areas! Help is also provided via email, so that you are not forced to sit in front of the chat window in the Shopify backend. Here you feel that you are in good hands and that you are being taken care of. That's how it should be, because the support often left a lot to be desired with the other apps we tested before.

It´s a very good and helpful app!

This is an excellent app, it works very well and doesn't slow down the site. I have tried several of these viewing apps and this is by far the best. Not sure why it has so little reviews. No one asked me to write a review.

A gamechanger ! This app is one of the rare gems in store.

Très bonne application et l'équipe est à l'écoute de nos besoins. L'application est très facile à utiliser.

Excellent application I like it a lot, I can see in real time what my customers are doing on the store and if by chance something is wrong I can fix it!
You can see almost everything. The country they entered from, how long they were on the site etc...
I can say that I really like it I recommend it!