Rezensionen (2.657)

Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 84 % der Bewertungen sind 5 Sterne
  • 11 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 2 % der Bewertungen sind 1 Sterne
24. Oktober 2020

It eats a lot of loading time and when using it can't refresh the page you should do it in another window i could see recordings which is great but it takes your page loading speed a lot down please improve the loading speed and is it showing the complete recording? sometimes i kinda feel that it only shows the beginning i don't know really it may be because of my website is bad what ever i got some possible informations with this hope this app will improve in not taking a lot of loading speed.

gadgetyouup
Indien
Etwa ein monat mit der App
CartKit hat geantwortet 27. Oktober 2020

We appreciate your feedback! We're actually investigating the 'page refresh' issue. We'll reach out via email :)

27. Februar 2021

Free then ratings changed... No mails or communcation with many bugs. do not recommend this app at all

behockey
Sonderverwaltungsregion Hongkong
2 monate mit der App
CartKit hat geantwortet 2. März 2021

Hi! We appreciate you taking the time to share a review. We reached out via email! :)

To clarify, we experienced some downtime in the past couple of days but it was solved within less than 24 hours.

We look forward to your reply!

24. Dezember 2020

Cool. Allows me to see who is doing what, as well as what products my customers like the most........

Her Touch
Vereinigte Staaten
Etwa ein monat mit der App
21. Oktober 2019

Great app! Removes the guess work and provides much needed insight on reasons for abandonment. Cheers

KEUTEK
Vereinigte Staaten
2 tage mit der App
25. November 2021

I have been using the app and it has managed to give me a sense of my visitors behavior on my store. When it was working it wasn't bad though I wished it were more detailed. However, for the last day now, the app suddenly stopped loading and when it does stop spinning I keep getting the prompt to "sign-in" and when I click on that I am taken to the landing page of the Shopify store to add app to my store, despite the fact it is already added. When I did click on "Add app" I was then redirected to the dashboard. This happened several times yesterday, and as of this morning I just get the error message that something went wrong, every time I try to load the app. Not sure what is going on.

Fine Home Accessories
Vereinigte Staaten
2 monate mit der App
CartKit hat geantwortet 25. November 2021

This issue was resolved after BFCM 2021 and we've implemented additional measures to provide stability for all our users. We hope to hear back from you soon.
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Hi! We truly apologize for the inconvenience! We had some downtime but access to the app has been restored :)

Bearbeitet am 26. Oktober 2019

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants dec

DeesTrends
Vereinigte Staaten
2 tage mit der App
9. September 2019

Great to see how customers interact with our site and checkout process. Will definitely be using this often.

AKILA
Vereinigte Staaten
2 tage mit der App
Bearbeitet am 5. Juni 2020

Yep, totally does what is advertised. I will test out a personal session or two over VPN and see how much gets recorded. If this app doesn't show to be recording personal data or payment/other sensitive forms, it'll surely deserve its due praise. Great for a free app. I may sell to European customers so I wanna respect GDPR, you know? Thanks for providing this. I respect privacy of customers.

V. H. Hess
Vereinigte Staaten
Etwa ein monat mit der App
27. August 2020

I like what this app does and how it works. It would be great if down the track, we could upgrade and see a longer recording :)

Sally Ridgway Designs in Felt & Fibre
Australien
Etwa ein monat mit der App
Bearbeitet am 26. August 2020

I used this app to analyze my conversions and it works great, this is highly recommended to increase your sales, The best part is that is free

VideoCartoon
Mexiko
2 tage mit der App