Peek! ‑ Better Replay & Survey , 2.588 recensies
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This App is soo informative! Especially when you have just launched your business and are eager to know what your customers are interested in the most. This app is also good for checking in on your marketing efforts to see which items are bringing your customers to your site. I was able to see that people are spending more and more time on our site, and I love that. There is no wait for support, and they are so kind and happy to help. I was only planning on doing the trial, but once I began to use it, I said, "Maybe we'll keep the free plan." However, we see that keeping this plan is vital, so we upgraded to the Growth Plan, which has all the features we need to be as nosey as we want. I can't wait for the Heatmap feature to launch. Give them a try, I promise you will not regret it.
Great customer services and dedication to making the customer happy. For me, when implementing Shopify apps, I look for customer service quality as it is crucial to have a team ready to help. A++ experience with them.
It is amazing, it really helps me understand my customers´behavior while on my site in order to take action to optimize.
Thank you Waqas for your support! We have only just started using this app, but it was a pretty straight up process and the app looks very nice and modern.
Super useful. Recently I have been running into many issues regarding the add to cart buttons and that was creating a lot of fallback with conversion rate and even sessions (somehow). Using Peek! I was able to locate where the issues were taking place and how everything is running on my customer's side. Thankfully after resetting my codes for shopify back to default, I'm able to receive more sales and the issue occurs less often.
Thank you for your service,
Highly recommend!
The app does what it says and very intuitive interface. The app is fast and very easyn to use
Ready to see how this application works. This is a big selling period so the additional insights will be very helpful. Very intuitive application and great customer service.
Donald was very kind and helpful.
I recently integrated Peek! - Better Replay & Survey into our online store, and it's been a game-changer. The insights garnered from customer interactions have been instrumental in fine-tuning our user experience. The replay feature is particularly impressive, allowing us to view our customer's journey in real-time, making it easier to understand their behavior and preferences.
What makes Peek! stand out is its intuitive design and actionable analytics. It's not just about data collection; it's the clarity with which the information is presented, enabling us to make informed decisions swiftly. The survey component complements the replay functionality perfectly, giving us a direct line to customer feedback.
The customer service is top-notch, with prompt and helpful support. The team behind Peek! is genuinely committed to helping businesses like ours thrive by providing us with the tools we need to listen to our customers effectively.
I would absolutely recommend Peek! to any online retailer looking to deepen their understanding of customer interactions and enhance their store based on real user data. It's an invaluable tool for anyone serious about improving their e-commerce experience.
This app helps us understand what issues we have with our website. The customer service team is amazing and definitely recommend this to any small business owner. I did try other apps similar to this and none are comparable to this one. A must have for your shopify store.