Peek! ‑ Better Replay & Survey , 2.465 avaliações

I honestly don't even know where to begin when it comes to expressing my appreciation for the Peek! ‑ Better Replay & Survey app! My experience with this incredibly powerful tool has been nothing short of life-changing, and I cannot emphasize enough how much it has helped me to revolutionize my Shopify store.

Before I discovered Peek!, I was struggling to understand my customers and their behavior on my site. I knew that I needed to improve user experience and increase conversions, but I couldn't quite pinpoint where my weaknesses were. Then, one fateful day, I came across Peek!, and the game completely changed.

From the second I installed this app, I was amazed by how seamlessly it integrated with my store and how incredibly easy it was to use. The user interface is simply fantastic, providing me with all the information I needed at my fingertips. But, what truly sets Peek! apart from the competition is the quality and depth of data it provides – it goes above and beyond anything I had ever experienced with other replay and survey tools.

One of the first things I noticed after using Peek! was the real-time replays it offers. I was amazed to see exactly how my customers were interacting with my store – every click, every scroll, every hesitation. It was like I had a front-row seat to their entire shopping experience, and this invaluable insight helped me to understand where and why they may be encountering obstacles or confusion. With this information in hand, I was able to make targeted improvements to my site design, layout, and content, resulting in an immediate uplift in both user experience and conversion rates.

Another game-changing feature of Peek! is the powerful survey tool. The ability to create custom surveys and tailor the questions to suit my specific needs has been a revelation. I had used other survey tools in the past, but none of them offered this level of customization and flexibility. By gathering direct feedback from my customers, I gained a clearer understanding of their needs, preferences, and desires. This enabled me to better tailor my products, services, and marketing efforts, ultimately leading to a more satisfied customer base and increased sales.

The cherry on top of this app is the fantastic customer support. Whenever I had questions or needed assistance, I was met with a knowledgeable and friendly support team who went above and beyond to ensure my queries were resolved promptly and efficiently. It's clear that the team at Peek! genuinely cares about their users and is committed to ensuring their success.

In conclusion, Peek! ‑ Better Replay & Survey has had a profound impact on my Shopify store and its overall performance. I can confidently say that it has been instrumental in my business's growth and profitability. If you're looking to take your Shopify store to the next level, you simply cannot afford to miss out on this extraordinary app. Trust me – you won't regret it! I wholeheartedly give Peek! a well-deserved 5-star rating, and I can't wait to see how it continues to evolve and help me grow my business even further.

UPDATE 2: They refunded my money and granted 90 days of a free Trial. They made it right.
Free version is behind a paywall. Does not feel secure, like I'm getting scammed to put in information. Why do I have to sign up for your paid version to access the free version, sketchy. One star for this. UPDATE: Look at what they said below. Now i did just that, still am on the free version and didnt go past their 7 day free trial for the growth package, did it a day before the countdown mentioned. Still charged my account for the paid version even though i did exactly as this rep said. I want my money back and dont use this service. SCAMMERS U

Peek is a must-have, especially in new stores. You will get valuable insights into your customers' journeys. I was able to identify potential problems with my site's design navigation and make changes to improve the customer experience, increase conversions, and boost sales. It really is a must-have!

I believe this one is the best one out there for your money, especially for new and upcoming businesses, it has a free plan and scales with your "amount of unique visitors" and that is awesome.

Pros:
- Cheap
- Easy to use
- Free trial

Cons:
- Ill edit when i got something

Peek! - Better Replay & Survey is a user research and feedback tool that helps businesses collect feedback and insights from their website visitors. It offers features like video recordings, heatmaps, and user surveys to help businesses optimize their website or application. The platform is easy to use and has a lot of great features, with a supportive and responsive staff to help users with any questions or issues. Peek! - Better Replay & Survey is an essential tool for businesses looking to understand how users interact with their website or application and improve overall performance.

A very useful app that always helps me a lot to optimize my store. Since I know where my customers click and where they may have problems with the store. The customer support is also very fast and helpful.

I had some trouble at the start finding my way around this website but thanks to Waqas's excellent customer service, I was able to find my way around. Thank you Waqas :)

So far so good, the free upgrade to an extra 100 visits is a great incentive to learn how the platform can help my business and to see if investing in the paid plan is best in the long run

Just installed this app for my Shopify store. One thing I will say is that is app is one of the best apps to use when starting an eCommerce business. Thank you!

Great app, especially for a new store! Will definitely use this when making changes to my website to make sure all is running well!