Classificação geral
4,8
Número por nível de avaliação
  • 84% das avaliações são de 5 estrelas
  • 11% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 2% das avaliações são de 1 estrelas
9 de janeiro de 2024

This App is soo informative! Especially when you have just launched your business and are eager to know what your customers are interested in the most. This app is also good for checking in on your marketing efforts to see which items are bringing your customers to your site. I was able to see that people are spending more and more time on our site, and I love that. There is no wait for support, and they are so kind and happy to help. I was only planning on doing the trial, but once I began to use it, I said, "Maybe we'll keep the free plan." However, we see that keeping this plan is vital, so we upgraded to the Growth Plan, which has all the features we need to be as nosey as we want. I can't wait for the Heatmap feature to launch. Give them a try, I promise you will not regret it.

Trendyville Boutique
Estados Unidos
7 dias usando o app
17 de janeiro de 2024

Great customer services and dedication to making the customer happy. For me, when implementing Shopify apps, I look for customer service quality as it is crucial to have a team ready to help. A++ experience with them.

Marley & Mango
Estados Unidos
20 dias usando o app
20 de novembro de 2023

It is amazing, it really helps me understand my customers´behavior while on my site in order to take action to optimize.

Tetes.co
Colômbia
Quase 3 anos usando o app
28 de novembro de 2023

Thank you Waqas for your support! We have only just started using this app, but it was a pretty straight up process and the app looks very nice and modern.

Lavender Living
Austrália
30 dias usando o app
22 de novembro de 2023

Super useful. Recently I have been running into many issues regarding the add to cart buttons and that was creating a lot of fallback with conversion rate and even sessions (somehow). Using Peek! I was able to locate where the issues were taking place and how everything is running on my customer's side. Thankfully after resetting my codes for shopify back to default, I'm able to receive more sales and the issue occurs less often.

Thank you for your service,

Highly recommend!

Austrige
Canadá
12 dias usando o app
20 de dezembro de 2023

The app does what it says and very intuitive interface. The app is fast and very easyn to use

Desi Alpha
Índia
25 dias usando o app
22 de novembro de 2023

Ready to see how this application works. This is a big selling period so the additional insights will be very helpful. Very intuitive application and great customer service.

Used By God
Estados Unidos
12 dias usando o app
25 de dezembro de 2023

Donald was very kind and helpful.

DJW Trend Furniture-Home Goods
Estados Unidos
Aproximadamente 2 meses usando o app
24 de janeiro de 2024

I recently integrated Peek! - Better Replay & Survey into our online store, and it's been a game-changer. The insights garnered from customer interactions have been instrumental in fine-tuning our user experience. The replay feature is particularly impressive, allowing us to view our customer's journey in real-time, making it easier to understand their behavior and preferences.

What makes Peek! stand out is its intuitive design and actionable analytics. It's not just about data collection; it's the clarity with which the information is presented, enabling us to make informed decisions swiftly. The survey component complements the replay functionality perfectly, giving us a direct line to customer feedback.

The customer service is top-notch, with prompt and helpful support. The team behind Peek! is genuinely committed to helping businesses like ours thrive by providing us with the tools we need to listen to our customers effectively.

I would absolutely recommend Peek! to any online retailer looking to deepen their understanding of customer interactions and enhance their store based on real user data. It's an invaluable tool for anyone serious about improving their e-commerce experience.

Aphrodite Skincare
Iraque
8 minutos usando o app
Data de edição: 29 de novembro de 2023

This app helps us understand what issues we have with our website. The customer service team is amazing and definitely recommend this to any small business owner. I did try other apps similar to this and none are comparable to this one. A must have for your shopify store.

The Glam Kit
Estados Unidos
Aproximadamente 1 mês usando o app