评论 (2,766)

整体评分
4.7
每个评分等级的数量
  • 84% 的评分是 5 星
  • 11% 的评分是 4 星
  • 2% 的评分是 3 星
  • 1% 的评分是 2 星
  • 2% 的评分是 1 星
2025年1月3日

I didn't even activate the plan, but was automatically charged $39 per month. This is a robber plugin!!

fr.xega
中国
大约1年 人在使用应用
CartKit已回复 2025年1月7日

You have been paying for this app since Dec 17, 2023. If you need a refund reach out to us via live chat.

2025年1月6日

After using it, not only did they deduct the monthly fee, but they also maliciously deducted ten times the monthly fee and refused to process the refund, and kept delaying it. It is highly not recommended!

de.ctronics
中国
4分钟 人在使用应用
CartKit已回复 2025年1月7日

This is fraudulent review. This store was never charged. This review will be reported to Shopify.

2025年1月6日

Rubbish software!!! It maliciously deducts money randomly. After applying for the fee, it has been refusing to process the refund on the grounds that Shopify has not processed it. It is not recommended to use this app! !

uk.ctronics
中国
3分钟 人在使用应用
CartKit已回复 2025年1月7日

This is fraudulent review. This store was never charged. This review will be reported to Shopify.

2019年9月12日

This app only recorded 1 out of 10 sample sessions. The session it did record was spot on. Hoped for more accuracy.

Fla Coastal
美国
5年多 人在使用应用
编辑时间:2020年1月31日

Update! The app does not recording anymore. I did not have reached the 5000 sessions and i can not find any other problem. furthermore i can not find a solution to contact the suppert - only a FAQ is available...
and one more featere is missing - a ip block ( for example for my own ip ).

Really nice and totally free. Love it. Absolutely useful to find out what your visitors do ( and what not)...

Fangtag
德国
大约1年 人在使用应用
编辑时间:2020年5月19日

The app doesn't work as promised. I can only see my own recordings. Every time I try watch my customers recordings the app only show me a frozen image of my landing page.

Bloom Glow Boutique
澳大利亚
11个月 人在使用应用
编辑时间:2019年8月2日

Ainda não da pra saber se é bom. Tenho pouco tempo de uso. O app funciona gravando o que o usuario esta vendo.

LojaLB
巴西
8个月 人在使用应用
2020年6月25日

Sorry, but I think should be there more explanation about the action we could possibly take based on customer behaviour. It's recording my own visits and my admin's visit and it makes the list enormous ( it should not happen as we are all day working on the website in and out) I do not believe its recording properly as I have sales from customers from abroad and did not appear there at all. It could be great but still, there are room for lots of improvement. Did not do anything to my business.I wish I could be leaving a great review but...

Eco Kindly
英国
6个月 人在使用应用
CartKit已回复 2020年6月25日

We appreciate your feedback! The function to exclude the sessions is something we are definitely looking forward to implementing. We'll reach out via email to get more details :)

2019年12月22日

You can only see your last 10-15 visits, no replay history. It's only useful if you sitting there all day and watch it "live". Unfortunately there is no support either, no one reply since weeks. I sent 4-5 messages to multiple email addresses they provided. Sad, becasue this could be a great app

Coolcat Gadget
匈牙利
3个月 人在使用应用
2021年3月30日

its too early to tell, however I am very annoyed that the heat map tool is still not available - despite the reason I added the app!

Caim & Able
澳大利亚
2个月 人在使用应用
CartKit已回复 2021年3月30日

We appreciate your feedback! Our team is working hard to release this function as soon as possible. We'll reach out via email :D