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Love this app. Customer service is also very attentive. I sent one message and got multiple follow ups until it was resolved.
Just downloaded. Will see how it goes . Hopefully can track what people are doing on my store to improve my site. Can only see the one session that I went on but not showing session of others.
This app is pretty expensive for its purpose. There are other apps that offer the same services for a fraction of the price, I should have known about them sooner. I used to love this from when I had stores back in 2020, and it was free, and there were no frequent downtime. That's why I did not hesitate to install this app. So I am regretting installing this app. I wouldn't mind paying $29, but the app is just down far too often and precious replays are not recorded. Update: The support team is great, and the quality of the support made up for the app’s short comings. I hope there will be less unexpected downtime like only once in a while. Thanks again!
Hi there! We appreciate your feedback! The app is fully operational! We had some downtime last week for maintenance but the access was restored as quickly as possible.
We'll get in touch soon via email :)
Since day one this app has been great to give us an idea of where we need improvements. The recent updates are just cherry on the top. Highly recommend this app!
Thank you for the wonderful review! We're happy that this app was able to help you. Do let us know if you need any assistance :)
-Waqas.
The best app I have ever used. it is quick and easy to set-up, one set up you can view the user's screen and see how your website actually performs.
This app is just perfect. I can't believe it's free. love it. You can use the app to know how your customers use your site.
This is a great idea! I can't wait to take a look and see where my visitors are getting stuck. Thanks!
This is a great app to see how long people are on your site and what they are looking for. Great information.
Can't speak highly enough about this app, is a real game changer and insight into the workings of my site! - wouldn't be without it - Jason B.
This app is awesome. Normally don't leave reviews but the fact it's free and does exactly what it says it should. 5***