Reviews (2,741)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

Edited July 15, 2020

I really liked this app however it is only allowing 10000 sessions per month but I am getting 5000 sessions daily on my website so I reached my quota just in 2 days. Is it possible to increase this quota by any chance?

The Retail Zone
India
3 months using the app
CartKit replied July 15, 2020

Hi - please reach out at replay@cartkit.com :)

September 20, 2019

Great app highly recommend to increase your views on your products. I would recommend this product to everyone

EzzBuys.com: #1 Online Store
United States
3 months using the app
August 23, 2023

Just started, but customer support is AWESOME. Mo was super cool and helpful. Excited to use it more!

WallArt.ai
United States
3 months using the app
Edited August 28, 2020

best app i have used on my shopify store, i can now see where the costumers moves, i can now plan!!!

Glassalbum
Norway
3 months using the app
February 25, 2020

great app for new sellers! great way to see areas of improvement and somehow some feedback on the online store. thank you!

His And Her Hub
Philippines
3 months using the app
August 24, 2020

awesome it was really helpful for me. literally, no sales were converting that was because of the long checkout process its a must-have app for everyone.

Levitapot™
United Kingdom
3 months using the app
September 30, 2019

This app is beyond amazing. It helps me figure out how to better design my store and determine cart abandonments

TNAZ Designs Affiliate
United States
3 months using the app
June 17, 2019

I will be using this app to view how customers interact with my site. I am still in the testing phase.

JaySer Beauty & Fitness
United States
3 months using the app
Edited June 16, 2020

top Provide some detail about what you did or did not enjoy about using this app. Your comments can

BackRight
Netherlands
3 months using the app
Edited June 7, 2020

This is very helpful for us to sell products and better understand what customers are doing. This is a very good app.

FLYCOOLSHOP
China
3 months using the app