Reviews (2,741)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

November 22, 2019

Great app to understand your customers! Useful to understand patterns of navigation and conversion.

Smarthomelabs
Australia
3 months using the app
September 22, 2021

Awesome app, excellent customer service. I was able to correct many things that were not showing up quite right on the website thanks to watching the replays. Thanks for the great app.

Sol E Ciel
United States
3 months using the app
Edited July 11, 2020

Hi,
The app is working just fine for now, we are able to see how customers are interacting with our website and it's free.....thank you!

yourartcanvas
United Kingdom
3 months using the app
February 25, 2020

amazing app to see what customers are doing on your web store. would recommend -wish it had more features such as smart recommendations of what to do based on customer recordings to improve the store

AKINGS
United States
3 months using the app
August 13, 2020

Looking great! I have had a few hundred users on my page in the last few days and some of them have reached checkout, but abandoned there. It seems as though I can now see what they are doing

LXRD CLOTHING™
Italy
3 months using the app
Edited June 10, 2020

This app is amazing and free !
you should definitely add it the your store. You can see the exact position of the customer pointer.

EMMA Bordeaux - Collier prénom
Belgium
3 months using the app
September 13, 2019

Very useful to see what's going on and what work you have to do. So you can continuously update your page to the needs of your customers.

DestinYAudio
China
3 months using the app
February 17, 2020

Its nice <3 like the easy way of installing. The recordings are good you see everything in different devices.

gostitch.de
Germany
3 months using the app
Edited May 16, 2020

It takes sometime to reflect in the app. I had to try it like four to five times so that it can appear. But overall its a good way to see what exactly people are doing. Yes.

RoyallGizz
United States
3 months using the app
June 18, 2020

Me encanta cómo trabaja esta App. Además es totalmente gratis y puedes descubrir muchas cosas interesantes para tu tienda online.

Infantialias
Spain
3 months using the app