Reviews (2,742)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

August 7, 2019

Great! it doesn't capture a lot of sessions, but it is perfect for what you need it to do. You don't need everyone, just enough to see where your website's issues are at!

Classic Collars
Canada
3 months using the app
June 29, 2021

I used the app to see how users were experiencing my site interface. What I learned is users shopping from a mobile device never saw some of the product offerings because of the site design. An improved Theme and design was in order and has been implemented. Thank you Replay Live!

TruMe Wellness
United States
3 months using the app
April 1, 2019

easy to install, easy to use. a very good tool for new stores. but you have to make it a minimum of 100 characters for the review LOL

HTT Motor
United States
3 months using the app
August 2, 2019

It's amazing, this app show me what my clients really see and because of this I started to sell more.

Teí Store
Brazil
3 months using the app
December 25, 2019

Does what it says on the package, provides a screen recorded session of a visitor. My favourite analytical app, way better than Oribi

Cute Wosh
United Kingdom
3 months using the app
August 15, 2020

j'aime beaucoup cette application je la recommande vivement pour améliorer l'analyse du comportement des clients. Merci

SPRINT
France
3 months using the app
October 29, 2019

Works as described. Would be better if you can filter out your own ip address though but overall, a solid app

Fashion Extra
United States
3 months using the app
August 17, 2023

Very good has helped me a bunch to track my users to increase my conversions. The customer service is rly great as well.

Noirth Floor
United States
3 months using the app
June 18, 2020

Hasta ahora bien, cuando la pruebe más tiempo; en promedio pienso que será al rededor de un mes, volveré a comentar.

Termofog
Ecuador
3 months using the app
May 28, 2020

I like it so far will udate you soon as i see some progress over the time.I like how you get to see it from video.

Kendal and Facial™
United States
3 months using the app