Reviews (2,742)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

Edited August 22, 2019

Love this app for seeing what our customers are looking at and also where we are loosing sales at in the store.

Bannor Toys
United States
3 months using the app
June 26, 2020

I really appreciate it ❤️ it's so nice and very easy to manage I recommend this app to use in your store.

WoodLaurie -Store One
United States
3 months using the app
Edited December 10, 2022

Just installed this app for my Shopify store. One thing I will say is that is app is one of the best apps to use when starting an eCommerce business. Thank you!

AllThingsShop
United States
3 months using the app
February 15, 2023

Great tool to identify the weak points on your website.
Loved to see where my customers where going and how to improve the site.
Waqas was very helpful setting me up with extended recordings for my trial version.

Que Emocion!
United States
3 months using the app
CartKit replied February 16, 2023

Thank you for leaving such a wonderful 5-star review, We really really appreciate it. We're excited about your journey with us :)

-Waqas.

Edited November 5, 2019

Just installed and the first few recordings show us great insight! I can't wait to get a few more to really review!

Grill Your Ass Off
United States
3 months using the app
August 11, 2019

I like it thus far. Seems like an effective way to understand your users. I do recommend the app, plus it's free.

Ned Madison
Canada
3 months using the app
April 21, 2020

have to say, used lucky orange before but this is much better and best of all its completely free. Wow. Thank you to the team for creating this app. Heysilkyheels.com

Hey Silky Heels
United Kingdom
3 months using the app
April 29, 2020

Great app! It’s really helpful for conversions and funneling. Keep up the good work! Thank you for the app.

His And Her Hub
Philippines
3 months using the app
December 30, 2019

This is one of the only good apps on Shopify now and days, I've been using Shopify for years. Great thank you

FME University
United States
3 months using the app
August 17, 2020

good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good

greatake
China
3 months using the app