Reviews (2,742)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

Edited March 4, 2020

So far, so good. I just installed this, so hopefully, I learn a lot about my customers. The program was very easy to install as well. Thank you.

Higgins Publishing
United States
3 months using the app
December 19, 2020

cool j'adore cette application bien pratique pour voir ce que mes clients fond sur mon site. je recommande à 100%

Brush-addict
Belgium
3 months using the app
October 22, 2019

very good i like it a lot

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Winter Biking
Germany
3 months using the app
August 11, 2020

i download this app and it really help me so much .... easy to use and help me to know wheres te problems exactly in my store

Acciso Pro
Malaysia
3 months using the app
November 4, 2020

good job, works the very best and lets us see who is navigating and buying where. I would recommend to any store.

BOYDS CAFE
United Kingdom
3 months using the app
October 2, 2021

The app is very useful. The customer care service is excellent. I talked with sally. She is very cooperative and generous. Solved my problem within 10 mins.

BIBZON
India
3 months using the app
Edited March 3, 2021

App was great at recording live sessions. Had an issue that support was quick to help me with as well.

Drink Kings
Canada
3 months using the app
CartKit replied March 1, 2021

We are sorry for the inconvenience. We reached out via email and we look forward to hearing from you :)

February 14, 2020

Great app !!!. It helps me to understand for how long a visitor spends the time in my website, what OS or Browser they use, and location. Need improvement in Recording, sometimes when I play the recording, it did not run smoothly, and show the scrolling motion , only an image

Lucky07 store
Indonesia
3 months using the app
August 29, 2022

great way to view what customers view for better improvements on website and advertisement will get the upgrade

Leggings Liberty
United States
3 months using the app
November 7, 2019

Love this app! Now I can see exactly what is happening and correct problems right away! Thank you!

HALLOWEEN found
United States
3 months using the app