Reviews (2,742)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

November 4, 2020

so far so good, keep the good work! and cross fingers for heatmaps coming soon! Thanks a lot for your effort :)

Precazasa
Spain
3 months using the app
October 11, 2019

I really love this app! It's super easy to use and fantastic insight on your own website. Thank you Better Replay!

Mapleton Drive
United States
3 months using the app
December 13, 2020

I just installed this as I see alot of people on my site but not as many sales. Would also like to streamline products and see what ppl are most interested in

S & K Collective
Canada
3 months using the app
April 20, 2020

Amazing app! This is great for new stores interested in seeing how their store is navigated by their customers! Truly awesome.

Best Key Supply
United States
2 months using the app
August 21, 2020

this is an instant game changer as it will help you improve on the minor things that are affecting your conversion but you missed when making your site

Duojey Store
Philippines
2 months using the app
August 19, 2020

Good app. Still have to use it longer, but I shortly found put some bugs that were annoying my customers.

Coquinaria
Chile
2 months using the app
Edited November 25, 2019

Tell us about your experience with Better Replay

How would you rate this app?
Rated 5 stars

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app

Findsomegood
China
2 months using the app
October 5, 2019

This app is awesome, a must-have for any Shopify store owner who want to take optimizing to new levels

Browsperfect
United States
2 months using the app
May 27, 2020

Very useful to see the path. But i am a bit confused on the "added to cart" tags as it doesn't seem to fit with my GA/ Shopify reports.

Puzzlebox.toys
Hong Kong SAR
2 months using the app
May 19, 2020

its worked!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

WDs market store
Malaysia
2 months using the app