Reviews (2,743)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.
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Just installed and did a test. Pretty cool! I am hoping this will help me understand any bounces. I can't wait to see some live action!
Great service. Mo was very helpful with getting something accomplished for us. Thank you for your help!
Thank you so much for taking some time and sharing your thoughts about the app and giving us 5 stars. We really appreciate this! :)
-Mo
I used to see what my customers/visitors was really doing and how they navigate on the website. from mobile phones and desktops.
Does show location as well, so looks very good
this app has been good so far for what i needed to see what customers ook for and see the moves made
Absolutely excellent way to see what your customers are doing and also a great way to see if the traffic you purchased is actually real humans which so far I'm thinking not! Thanks for the free app!! i recommend everyone to use this app as it shows everyting true
This is very amazing apps. I like this apps. Thank you very much!................................................,
I think one of the best app you can ever get on Shopify and above all it free, I recently started the usage and it was like WOW
Good App, I will try it today. I think it's the most recommended recording app.
I will back to tell my experience!
I REALLY LIKE THIS THING IT'S FREE，fjiew,afjv afkopwf fwpokf;23 ko wefi wjlm dsafpo ajfopikw k;e4 2wffw wf
1 star review became 5 star review
I downloaded this app a few days ago and the recordings could not be played. The constant error message was "Not Found. Contact admin for valid URLs".
Which I did. I contacted them using 'get support' via shopify and emailed them directly. I waited for 2 days, checked inbox and spam multiple times a day but no reply. I have adds running and ppl falling off my funnel and I thought this app will be helpful. Guess not.
Really disappointed.
Edit:
After 2-3 days of trying to contact them, the app is now working. It works amazing for me to trace my customer's behavior on my website. The admin did not contact me or anything to amend my 1 star review but I feel like editing this review will go to help everyone who reads this get a feel of the support that is present and their response time. So here it is. Cheers!