Peek! ‑ Better Replay & Survey , 2,602 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to provide valuable insights into customer behavior through real-time replay and customizable surveys. It's praised for identifying site design issues, improving customer experience, and boosting sales. The app is user-friendly, easy to set up, and doesn't slow down the store. Merchants appreciate the quick and helpful customer support. It's particularly useful for understanding why customers leave without purchasing, making it a must-have tool for in-depth data analysis and conversion optimization.
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Très intéressant pour voir vos clients sur votre page. cela permettra de voir ce qu on peut corriger pour une meilleur vente.
Fairly easy to use and it's neat. However, needs some work with the way they highly key activities such as "add to cart". At the moment, everything is too green. It would be nice to have a different colour to highlight key activities we need to spot in a second. Also, it should add a special page number for when they placed an order or added to cart to highlight. So instead of watching the whole activity page by page, we can easily jump to where we need to see. I also think, being able to filter by dates would be a good feature for this app so we don't have to keep scrolling down. It's very mundane.
Really useful app! I was amazed by how the recordings are. I suggest you to try it yourself ;) Don't forget after 7 days the plan changes automatically! But super nice app!
Recommended! I used this researching the behavior of my customers....................................................
really awesome application I can figure out what I need to change and maintain for my shop to become profitable
Great app to view where the bottlenecks are or where the hotspots are on your website. This has been helpful for our business.
Good little app, my only complaint is it does not show enough recorded sessions from the week. The dashboard is too small to gather enough data to see what is happening on the site.
works as described. just started using. will monitor for future performance. currently free so cant complain.
The video doesn't record details of when a user clicks on a dropdown. The video only captures the final selection. But video quality and controls are great.
Helpful to see how users interact with the website. Really appreciate that it's free, and if you're a small business you can see most of your users actions.