Reviews (2,739)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

December 10, 2019

OMG.. amazing feature I can see my visitors what products items they are browsing. It is an amazing feature ti understand my customers behavior.

ShopHaya.com
United States
28 days using the app
October 17, 2019

great app, love it. i always refer back to this app to track the activity on my store and it really does come in handy

The Match Shop
United States
28 days using the app
Edited May 24, 2020

I use this app to gain insights on how my customers shop on my site. I like how it offers fast forward feature in the video. It'd be nice if it offers heat map to see which product or page is the most popular. It also has glitches from time to time.

shibeezy
United States
Over 1 year using the app
May 18, 2020

It really helps me understand my customers' behavior. I really enjoyed the functionality of the app and how easy it was to install.

Techella
United States
28 days using the app
Edited June 28, 2020

I used this app to gain shopper browse patterns and it is excellent for ecommerce intelligence. It is a very easy to use app. The video recordings show very clearly what is happening with user experience. Many thanks

For Precious Pets
Australia
28 days using the app
May 8, 2019

This is amazing how i can spy and observe how visitors behave on my website. It's better then watching a movie.

motorockstar
United States
28 days using the app
Edited June 23, 2020

You can see the access data and time, etc., the operation is more convenient, the data is clear, and you can always use it

fettero
China
Over 1 year using the app
August 5, 2020

So Far, So Awesome! absolutely loving it. Very Insightful. You can literally watch second by second from the Customer view as if you are the Customer yourself. This allows you to think exactly what the Customer is thinking and update accordingly. Thanks Guys.

The Melanin Club
United States
27 days using the app
Edited March 3, 2020

Didn't know such a useful app existed for FREE. Very user friendly and perfect to improve any e-commerce business. A Must Have!

Makeup by Ayesha
United Arab Emirates
27 days using the app
Edited July 23, 2019

seems to do what its supposed to do, only watched a test one so far. will keep my eyes on it. Dont really know what this will help me do tho lol

Boney Apparel
United States
Over 1 year using the app