Reviews (2,739)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.
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Still waiting on the catch... it seems too good to be true. I've used other similar software, before, but they have all seemed clunky or limited in some way. So far, this app has been easy & quick to set up.
The app stop recording visitors, and they and the app automatically set their own settings, like recording only 3% from total visitors The app stop recording visitors, and they and the app automatically set their own settings, like recording only 3% from total visitors
Update July 29, 2021. We've reached out a couple of times but have not received a response from the customer.
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Hi there - we apologize for your recent experience with Replay. We limit the recordings for stores with high traffic to help distribute the sessions across the month. However, this is something we can modify on a case-by-case basis.
We'll be in touch with you soon!
This is great, you can really pinpoint why people aren't staying on your site! Having that is a great way to fix any issues and see what people look at the most!
This app is a must-have to understand the user experience in the store. It is very easy to use. Just add the app and you're ready to see recordings! No need to touch the code.
nice awsome to use and great Have you ever had a pair of pants that you felt so comfortable
in and you would never want to get rid of? If yes, it might be just
your luck but with us, you never have to worry where to find them
again. Every single member of our team does their best to
know what you are looking for.
APREMIUMLIFE
Very Nice app to see what your customers are looking at to help you figure out conversions and such.
Mo provided me with top-notch customer service this evening!!! I highly recommend Mo for your customer service needs! Thank you so much!!! I couldn't be happier!!! :)
this app is pretty awesome, it is so fabulous. i love all the way and it is the best app i ever use.
Vraiment bien, pour une fois qu'il y a une application qui est gratuite, je commence a l'utiliser on va voir ce que ca donne
Sorry, but I think should be there more explanation about the action we could possibly take based on customer behaviour. It's recording my own visits and my admin's visit and it makes the list enormous ( it should not happen as we are all day working on the website in and out) I do not believe its recording properly as I have sales from customers from abroad and did not appear there at all. It could be great but still, there are room for lots of improvement. Did not do anything to my business.I wish I could be leaving a great review but...
We appreciate your feedback! The function to exclude the sessions is something we are definitely looking forward to implementing. We'll reach out via email to get more details :)