Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to provide valuable insights into customer behavior through real-time replay and customizable surveys. It's praised for identifying site design issues, improving customer experience, and boosting sales. The app is user-friendly, easy to set up, and doesn't slow down the store. Merchants appreciate the quick and helpful customer support. It's particularly useful for understanding why customers leave without purchasing, making it a must-have tool for in-depth data analysis and conversion optimization.

November 22, 2019

One of the best apps I've ever used. I can see exactly what my costumers did during the session. And it's completely free!

Miasma Records
Portugal
Over 1 year using the app
September 25, 2020

amazing app it helps to understand what's going on on your website from the eyes of your customers. I highly recommend it it will tell you a lot of things that you never thought before

Smartmarket.ma
Morocco
Over 1 year using the app
May 29, 2020

Does exactly what it says its better then lucky orange and its free! im glad i found this app now i can understand what my customers do on my store

Shopavendo
France
Over 1 year using the app
Edited February 22, 2023

Veldig fornøyd med appen og kundeservicen. Denne appen hjelper meg å se hva kundene liker og ikke liker. Takk!

Elysiaanjewelry
Norway
Over 1 year using the app
CartKit replied February 22, 2023

Thank you for your review as we appreciate it. Really looking forward to making your experience a good one with us.
-Waqas

July 13, 2020

Love the interface, very easy to get set up, if you call a toggle a setup process lol. Note like any of the others you can only see up to the cart page.

Corgi Parents
United States
Over 1 year using the app
August 31, 2020

Helps a lot to see your customers browse through your store, great feature, and that for free! I love it

WERTA Shop
Austria
Over 1 year using the app
Edited April 17, 2020

So far so good. It's already helped me to spot an error on the add to cart page that I had no idea about! Thanks it's a really useful tool!

Kovitt
New Zealand
Over 1 year using the app
June 3, 2020

pretty helpful so far.just downloaded and started using it.good to see how people navigate your site.

ozpaintstore
Australia
Over 1 year using the app
Edited July 20, 2019

It helps to have an analytical perspective of our store, thank you so much Bette Replay. You are now a go too perspective with igiftoo. We at igiftoo enjoy the consistent and constant data that feed the analytical view of our store

iGIFToo
United States
Over 1 year using the app
Edited October 1, 2019

I'm using the app to have a better insight of my customers. It's helping me understand my customers behavior and why I'm not making more conversions.

Glaash
Mexico
Over 1 year using the app